Leisure Centre Lead: Member Experience & Operations

Placements24; Centurion; On-site; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Free facility access

Career growth

Medical aid

Retirement fund

Job summary

Placements24 seeks a dynamic Leisure Centre Supervisor to lead daily operations at a popular facility in Centurion. Oversee staff including front-desk, fitness instructors and lifeguards, ensuring safe, engaging experiences for members and visitors.

The role emphasizes strong customer service, health and safety adherence, and events support to boost member engagement and centre performance.

Qualifications

• Experience supervising staff in a leisure, gym, or hospitality setting.
• Proven ability to lead a team and drive service standards.
• Excellent communication and customer-focused attitude.

Responsibilities

• Oversee day-to-day operations of the leisure centre to ensure smooth service delivery.
• Motivate and manage front-desk staff, fitness instructors, and lifeguards.
• Address customer inquiries, complaints, and feedback promptly and professionally.
• Ensure compliance with health, safety and operating procedures.
• Assist in planning events, promotions and member activities.
• Conduct regular staff performance reviews and identify training needs in Centurion.

Skills

Supervisory experience

Leadership

Customer service

Health & safety

Job description

Placements24 seeks a dynamic Leisure Centre Supervisor to lead daily operations at a popular facility in Centurion. Oversee staff including front-desk, fitness instructors and lifeguards, ensuring safe, engaging experiences for members and visitors.

The role emphasizes strong customer service, health and safety adherence, and events support to boost member engagement and centre performance.