Leisure Centre Supervisor

Placements24; Centurion; On-site; ZAR 240,000 - 320,000; Full time

Benefits offered by this job

Competitive salary

Free facility access

Career growth

Medical aid

Retirement fund

Job summary

Placements24 seeks a dynamic Leisure Centre Supervisor to lead daily operations at a popular facility in Centurion. Oversee staff including front-desk, fitness instructors and lifeguards, ensuring safe, engaging experiences for members and visitors.

The role emphasizes strong customer service, health and safety adherence, and events support to boost member engagement and centre performance.

Qualifications

• Experience supervising staff in a leisure, gym, or hospitality setting.
• Proven ability to lead a team and drive service standards.
• Excellent communication and customer-focused attitude.

Responsibilities

• Oversee day-to-day operations of the leisure centre to ensure smooth service delivery.
• Motivate and manage front-desk staff, fitness instructors, and lifeguards.
• Address customer inquiries, complaints, and feedback promptly and professionally.
• Ensure compliance with health, safety and operating procedures.
• Assist in planning events, promotions and member activities.
• Conduct regular staff performance reviews and identify training needs in Centurion.

Skills

Supervisory experience

Leadership

Customer service

Health & safety

Job description

About the Role

Our client is seeking a dynamic and customer-focused Leisure Centre Supervisor to lead the team and ensure exceptional service delivery at their popular facility in Centurion . This role involves overseeing daily operations, managing staff, and ensuring a safe and enjoyable environment for all members and visitors. You will play a key part in promoting a positive atmosphere and driving member engagement through excellent customer service and efficient operations. The ideal candidate is a motivated individual with a passion for the leisure industry and strong leadership capabilities.

Key Responsibilities

• Supervise the day-to-day operations of the leisure centre, ensuring smooth and efficient service delivery.
• Manage and motivate a team of front-desk staff, fitness instructors, and poolside lifeguards.
• Handle customer inquiries, complaints, and feedback promptly and professionally, aiming for high member satisfaction.
• Ensure adherence to all health, safety, and operational procedures within the centre.
• Assist in the planning and execution of special events, promotions, and member activities.
• Conduct regular staff performance reviews and identify training needs to enhance team capabilities in Centurion .

Requirements

• Previous supervisory experience in a leisure centre, gym, or hospitality environment.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Knowledge of health and safety regulations relevant to leisure facilities.
• Ability to work a flexible schedule, including weekends and public holidays.
• Proficiency in using leisure management software and standard office applications.

Benefits

• Competitive annual salary with potential for bonuses based on centre performance.
• Complimentary access to the leisure centre facilities and fitness classes.
• Opportunities for career growth within a reputable leisure organization.
• A vibrant and supportive team working environment in Centurion .
• Comprehensive benefits package including medical aid and retirement fund contributions.