Leisure Centre Operations Lead - Safety, Service & Community

Placements24

East London

On-site

ZAR 210,000 - 240,000

Full time

11 days ago

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Competitive salary

Access to centre facilities

Professional development

Public service environment

Job summary

Placements24 in East London is seeking a proactive Leisure Centre Operations Supervisor to oversee daily operations of a popular facility. You will ensure a safe, clean, and welcoming environment for patrons while guiding front desk staff, gym attendants, and cleaners.

The role requires leadership in health and safety, customer service excellence, and the ability to manage schedules and budgets. Certification in First Aid and CPR is highly desirable, with opportunities for development within a

Qualifications

Experience supervising staff in leisure, hospitality, or sports facilities.
Knowledge of health and safety regulations for leisure centres.
Strong customer service orientation and conflict resolution skills.
Ability to manage budgets and allocate resources effectively.

Responsibilities

Supervise and coordinate front desk staff, gym attendants, and cleaners.
Ensure the centre is well-maintained, clean, and safe through regular inspections.
Manage daily operational schedules, including opening and closing procedures.
Handle patron inquiries, feedback, and complaints professionally and promptly.
Oversee booking and management of facility spaces for events and activities.
Assist in implementing new programs and operational improvements.