Leisure Centre Assistant Manager

Placements24; Stellenbosch; Hybrid; ZAR 320,000 - 480,000; Full time

Benefits offered by this job

Hybrid work model

Competitive salary and growth

Job summary

Placements24 is seeking an Assistant Manager for a vibrant leisure centre in Stellenbosch, Western Cape. The role supports the Centre Manager in daily operations, staff supervision, member engagement, and program delivery, with a hybrid on-site and remote work blend.

You will help manage bookings, maintenance, reporting, and promotional activities while ensuring a welcoming, safe environment for visitors and members.

Qualifications

• A relevant qualification in Sports Management, Recreation, Business Administration, or related field.
• Minimum of 3 years in a supervisory/managerial role within leisure or sports facilities.
• Proven ability to lead and motivate a team.
• Experience in program development and delivery is advantageous.
• Basic understanding of facility maintenance and health & safety protocols.
• Proficiency in MS Office and leisure management software.
• Ability to work flexible hours, including evenings and weekends, with a hybrid arrangement.
• Passion for fitness, sports, and community engagement in Stellenbosch.

Responsibilities

• Assist the Centre Manager in overseeing all aspects of daily operations, including front-of-house, programming, and facility maintenance.
• Supervise and support a team of leisure centre staff, including scheduling, training, and performance management.
• Ensure a welcoming and safe environment for all members and visitors, addressing inquiries and resolving issues promptly.
• Contribute to the development and delivery of a diverse range of recreational programs and activities.
• Manage facility bookings, equipment maintenance, and cleanliness standards to the highest level.
• Assist with administrative tasks, including reporting, inventory management, and staff coordination, some of which may be handled remotely.
• Promote membership sales and retention initiatives, building positive relationships with members.
• Ensure compliance with all health, safety, and emergency procedures.
• Support the implementation of marketing and promotional campaigns for the leisure centre.
• Act as a key point of contact in the absence of the Centre Manager.

Skills

Customer service

Communication

Team leadership

MS Office

Leisure management software

Education

A relevant qualification in Sports Management, Recreation, Business Administration, or related field

Tools

MS Office

Leisure management software

Job description

About the Role

Our client, a dynamic organization within the Leisure & Sports sector, is seeking an enthusiastic and capable Assistant Manager for their vibrant leisure centre located in Stellenbosch, Western Cape . This role involves supporting the Centre Manager in the daily operations, ensuring the delivery of high-quality services and activities to members and visitors. You will play a key role in staff supervision, member engagement, facility upkeep, and program implementation. This hybrid position requires a blend of on-site presence for key operational needs and the flexibility to manage certain administrative tasks remotely. The ideal candidate is a proactive leader with a passion for community recreation and excellent customer service skills.

Key Responsibilities

• Assist the Centre Manager in overseeing all aspects of daily operations, including front-of-house, programming, and facility maintenance.
• Supervise and support a team of leisure centre staff, including scheduling, training, and performance management.
• Ensure a welcoming and safe environment for all members and visitors, addressing inquiries and resolving issues promptly.
• Contribute to the development and delivery of a diverse range of recreational programs and activities.
• Manage facility bookings, equipment maintenance, and cleanliness standards to the highest level.
• Assist with administrative tasks, including reporting, inventory management, and staff coordination, some of which may be handled remotely.
• Promote membership sales and retention initiatives, building positive relationships with members.
• Ensure compliance with all health, safety, and emergency procedures.
• Support the implementation of marketing and promotional campaigns for the leisure centre.
• Act as a key point of contact in the absence of the Centre Manager.

Requirements

• A relevant qualification in Sports Management, Recreation, Business Administration, or a related field.
• Minimum of 3 years of experience in a supervisory or management role within the leisure or sports facility industry.
• Demonstrated ability to lead and motivate a team.
• Strong customer service and communication skills.
• Experience in program development and delivery is advantageous.
• Basic understanding of facility maintenance and health & safety protocols.
• Proficiency in MS Office and leisure management software.
• Ability to work flexible hours, including evenings and weekends, with a hybrid work arrangement.
• A proactive approach to problem-solving and operational efficiency.
• Passion for fitness, sports, and community engagement in Stellenbosch .

Benefits

• Hybrid work model offering a balance between on-site and remote responsibilities.
• Competitive salary and potential for performance-related increases.
• Opportunity to grow within a reputable organization in the Western Cape .
• Access to leisure centre facilities and programs.
• Professional development and training opportunities.
• Be part of a vibrant community hub focused on health and well-being.
• Contribute to the enhancement of recreational offerings in Stellenbosch .