Senior Store Leader: Grow Revenue & Customer Experience

Placements24; George; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive base salary

Performance bonuses

Health benefits

Employee discounts

Leadership training

Career advancement

Job summary

Placements24 is seeking a visionary Lead Store Manager for our premier George store. You will oversee all operations, drive profitability, and lead a high‑performing team to deliver exceptional customer experiences in a dynamic retail environment.

The role requires 5+ years in retail leadership, proven P&L management, and strong leadership and coaching skills. You will develop talent, implement strategic sales plans, optimize stock, and uphold brand standards while steering the George store

Qualifications

• 5+ years in retail management leadership.
• Proven track record in driving sales growth and managing P&L statements.
• Strong leadership, team-building, and motivational skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Proficiency with retail management software and POS systems.

Responsibilities

• Develop and implement strategic sales plans to achieve store revenue targets and profitability goals.
• Oversee daily store operations, ensuring efficiency and adherence to company standards.
• Recruit, train, mentor, and manage store staff to foster a motivated and skilled team.
• Manage inventory levels, ordering, and merchandising to optimize stock presentation and minimize losses.
• Ensure an outstanding customer experience through effective customer service strategies and problem resolution.
• Monitor and analyze sales performance data, reporting key insights to senior management.
• Maintain store presentation, ensuring a clean, organized, and visually appealing environment.
• Implement and enforce company policies, procedures, and safety regulations.
• Manage store budget and control operational costs effectively.
• Foster a positive and collaborative work culture that encourages employee engagement and retention.

Skills

Retail leadership

P&L management

Leadership

Communication

Negotiation

Education

Bachelor's degree in Business Administration

Tools

POS systems

Inventory software

Retail management software

Job description

Placements24 is seeking a visionary Lead Store Manager for our premier George store. You will oversee all operations, drive profitability, and lead a high‑performing team to deliver exceptional customer experiences in a dynamic retail environment.

The role requires 5+ years in retail leadership, proven P&L management, and strong leadership and coaching skills. You will develop talent, implement strategic sales plans, optimize stock, and uphold brand standards while steering the George store