Lead Project Manager - SaaS Implementation

Placements24; Cape Town; Hybrid; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Competitive salary

Medical & dental

Generous leave

Career development

Training programs

Remote team culture

Global clients

Job summary

Placements24 is seeking a highly motivated Lead Project Manager to oversee successful SaaS platform implementations for enterprise clients. This fully remote role welcomes professionals from anywhere, with Cape Town, Western Cape, ZA noted as a base for the team.

You will manage end-to-end project lifecycles, mentor teams, and ensure exceptional client onboarding and satisfaction while driving process improvements in a remote-first environment.

Qualifications

• 8+ years of project management experience focusing on software implementation or SaaS projects.
• Proven experience leading complex client-facing projects.
• Strong understanding of SaaS models and cloud-based technologies.
• Excellent stakeholder management and communication with ability to influence at all levels.
• Proficiency with project management tools such as Asana, Trello, or similar.
• Bachelor's degree in Business, IT, or Engineering.
• Agile or PMP certification is advantageous.
• Experience thriving in a fully remote work setting.

Responsibilities

• Manage multiple SaaS implementation projects concurrently from initiation to closure.
• Develop detailed project plans defining scope, objectives, resource allocation, and success metrics.
• Serve as primary client contact, managing expectations and relationships.
• Lead and mentor project teams for effective collaboration and execution.
• Identify risks, roadblocks, and dependencies and implement timely solutions.
• Oversee SaaS configuration and deployment aligned with client requirements.
• Conduct regular status meetings and prepare stakeholder reports.
• Drive process improvements to enhance delivery and client experience.

Skills

Project planning

Client management

Team leadership

Agile

Education

Bachelor's degree in Business/IT/Engineering

Tools

Asana

Trello

Job description

About the Role

Our client is a dynamic and fast-growing Software-as-a-Service (SaaS) provider seeking a highly motivated and experienced Lead Project Manager to oversee the successful implementation of their cutting-edge platforms for enterprise clients. This is a fully remote position, allowing talented professionals to contribute from anywhere. You will play a pivotal role in ensuring client satisfaction by delivering seamless onboarding experiences and managing project lifecycles effectively. The ideal candidate possesses exceptional organizational skills, a keen eye for detail, and a passion for technology and client success. This role is perfect for someone looking to advance their career in a remote-first, innovative environment, based in Cape Town, Western Cape, ZA.

Key Responsibilities

• Manage multiple SaaS implementation projects concurrently, from initiation to closure.
• Develop detailed project plans, defining scope, objectives, resource allocation, and success metrics.
• Serve as the primary point of contact for clients, managing expectations and fostering strong relationships.
• Lead and mentor project teams, ensuring effective collaboration and task execution.
• Proactively identify potential project risks, roadblocks, and dependencies, implementing timely solutions.
• Oversee the configuration and deployment of SaaS solutions, ensuring alignment with client requirements.
• Conduct regular project status meetings and prepare comprehensive reports for stakeholders.
• Drive process improvements to enhance project delivery efficiency and client experience.

Requirements

• Minimum of 8 years of experience in project management, with a focus on software implementation or SaaS projects.
• Demonstrated success in leading complex client-facing projects.
• Strong understanding of SaaS models and cloud-based technologies.
• Excellent stakeholder management and communication skills, with the ability to influence at all levels.
• Proficiency with project management tools such as Asana, Trello, or similar.
• Bachelor's degree in a relevant field such as Business, IT, or Engineering.
• Agile or PMP certification is a significant advantage.
• Proven ability to thrive in a fully remote work setting.

Benefits

• Highly competitive salary.
• Comprehensive medical and dental benefits.
• Generous annual leave allowance.
• Opportunities for career advancement and skill development.
• Access to industry-leading training programs.
• A collaborative and supportive remote team culture.
• The chance to work with innovative SaaS products and a global client base.