Lead Massage Therapist and Wellness Coordinator

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 420,000 - 660,000; Full time

Benefits offered by this job

Competitive salary with performance-bn

Professional development & advanced培训

Access to premium wellness facilities

Staff discounts on services & products

Coastal work environment

Job summary

Placements24 is seeking a Lead Massage Therapist for a premier wellness retreat in Richards Bay, KwaZulu-Natal. You will lead a team of therapists, design holistic treatment plans, and elevate client care while coordinating daily wellness operations.

The role requires extensive massage experience, multiple modalities, and strong leadership to deliver exceptional guest experiences on the coast.

Qualifications

• Diploma or certificate in massage therapy from accredited institution.
• 6+ years licensed massage therapist experience; 2+ in supervisory role.
• Expert in multiple massage modalities and advanced techniques.
• Strong knowledge of anatomy, physiology, and massage contraindications.
• Proven leadership and team management skills.
• Excellent communication and client-relations abilities.
• Ability to create and manage wellness program schedules and appointments.
• Proficient in record-keeping and basic admin tasks.
• Understanding of spa operations and customer service excellence.

Responsibilities

• Perform a comprehensive range of massage treatments including Swedish, deep tissue, sports, and aromatherapy.
• Conduct client assessments to understand health history and goals.
• Develop and implement customized treatment plans for clients.
• Lead and mentor a team of massage therapists.
• Coordinate daily operations of the wellness department including scheduling.
• Develop and introduce new wellness programs and services.
• Maintain client records and ensure privacy compliance.
• Uphold hygiene, sanitation, and safety protocols.
• Manage inventory of massage supplies and advise on product purchases.
• Contribute to marketing by highlighting wellness offerings.

Skills

Massage therapy

Leadership

Client relations

Anatomy & physiology

Administrative tasks

Education

Diploma in Massage Therapy

Job description

About the Role

Our client, a leading wellness retreat situated in the serene coastal town of Richards Bay, KwaZulu-Natal , is actively recruiting a skilled and charismatic Lead Massage Therapist to oversee their therapeutic services and coordinate wellness programs. This is a unique opportunity to blend your passion for therapeutic touch with leadership responsibilities. The ideal candidate will be an expert in a variety of massage modalities, capable of providing deeply restorative treatments while also guiding a team of therapists. As the Wellness Coordinator, you will be instrumental in designing and implementing holistic wellness packages that cater to the diverse needs of our esteemed clientele. You will be responsible for ensuring the highest standards of service delivery, client experience, and operational efficiency within the wellness department. This role requires a profound understanding of anatomy, physiology, and kinesiology, coupled with exceptional client management skills. We seek a professional who is dedicated to promoting well-being and contributing to the overall rejuvenation of our guests in KwaZulu-Natal .

Key Responsibilities

• Perform a comprehensive range of therapeutic massage treatments, including Swedish, deep tissue, sports massage, and aromatherapy.
• Conduct client assessments to understand their health history, specific needs, and treatment goals.
• Develop and implement customized treatment plans for clients, ensuring optimal therapeutic outcomes.
• Lead and mentor a team of massage therapists, providing guidance, training, and performance feedback.
• Coordinate and manage the daily operations of the wellness department, including scheduling and resource allocation.
• Develop and introduce new wellness programs and services to enhance the guest experience.
• Maintain meticulous client records and ensure adherence to privacy regulations.
• Uphold the highest standards of hygiene, sanitation, and safety protocols in all treatment areas.
• Manage inventory of massage supplies and recommend product purchases.
• Contribute to marketing efforts by highlighting the unique wellness offerings available in Richards Bay .

Requirements

• A valid diploma or certificate from an accredited massage therapy institution.
• Minimum of 6 years of progressive experience as a licensed massage therapist, with at least 2 years in a supervisory or lead role.
• Expertise in multiple massage modalities and advanced therapeutic techniques.
• Strong knowledge of anatomy, physiology, and contraindications for massage.
• Demonstrated leadership and team management skills.
• Excellent communication, interpersonal, and client relationship-building abilities.
• A passion for holistic wellness and a commitment to providing exceptional client care.
• Ability to create and manage wellness program schedules and client appointments effectively.
• Proficiency in record-keeping and basic administrative tasks.
• Understanding of spa operations and customer service excellence.

Benefits

• Competitive salary package with potential for performance-based bonuses.
• Opportunities for continuous professional development and specialized training in advanced therapies.
• Access to state-of-the-art wellness facilities and premium treatment products.
• A serene and inspiring work environment on the coast of KwaZulu-Natal .
• Employee benefits including discounted services and product purchases.
• Be part of a respected team focused on guest well-being and relaxation.
• Chance to shape and elevate the wellness offerings in Richards Bay .