Lead Massage Therapist and Wellness Coordinator

Placements24; Polokwane; On-site; ZAR 420,000 - 540,000; Full time

Benefits offered by this job

Performance bonuses

Professional development

Staff discounts on services

Premium wellness products

Supportive work environment

Job summary

Placements24 supports a distinguished wellness retreat in Polokwane, Limpopo, SA, seeking a Lead Massage Therapist and Wellness Coordinator. The role oversees the massage therapy department, delivers expert treatments, and helps develop comprehensive wellness programs.

You will lead and mentor a team of therapists, ensure exceptional client care, manage scheduling and inventory, and collaborate with other wellness professionals to create integrated care plans.

Qualifications

• Diploma or certification in Massage Therapy.
• Minimum of 7 years hands-on massage experience, with at least 2 years in a supervisory or lead role.
• Proficiency in multiple massage modalities; understanding of anatomy and physiology.
• Excellent interpersonal, communication, and leadership skills.
• First Aid and CPR certification.
• Flexible hours, including weekends, to meet business needs in Polokwane.
• Experience managing a spa or wellness center is advantageous.

Responsibilities

• Perform a diverse range of therapeutic massage techniques (deep tissue, Swedish, sports, aromatherapy).
• Conduct client assessments to determine needs and develop personalized treatment plans.
• Lead and mentor a team of therapists; provide training and feedback.
• Develop and implement new massage and wellness services.
• Schedule therapists and client appointments to ensure efficient operation.
• Maintain a clean, safe, and tranquil spa environment; adhere to hygiene standards.
• Monitor inventory of massage oils, lotions, linens, and supplies.
• Collaborate with wellness professionals to create integrated client care plans.
• Contribute to marketing and promotion of wellness services.
• Ensure high client satisfaction through exceptional service.

Skills

Leadership

Team management

Client care

Communication

Time management

Education

Diploma in Massage Therapy

Job description

About the Role Our client, a distinguished wellness retreat situated in Polokwane, Limpopo, ZA, is actively seeking a highly qualified and experienced Lead Massage Therapist and Wellness Coordinator. This significant position involves overseeing the massage therapy department, delivering expert therapeutic massage services, and contributing to the development and implementation of comprehensive wellness programs. We are looking for an individual with a profound understanding of various massage modalities, exceptional client care skills, and a proven ability to manage and motivate a team. The Lead Therapist will be instrumental in enhancing the client journey and ensuring the consistent delivery of high-quality wellness experiences in Polokwane. This role demands leadership, technical proficiency, and a genuine commitment to promoting holistic health and well-being.

Key Responsibilities

• Perform a diverse range of therapeutic massage techniques, including deep tissue, Swedish, sports massage, and aromatherapy.
• Conduct client assessments to determine individual needs and develop personalized treatment plans.
• Lead and supervise a team of massage therapists, providing guidance, training, and performance feedback.
• Develop and implement new massage and wellness service offerings to meet market demands.
• Manage the scheduling of therapists and client appointments to ensure efficient operation of the department.
• Maintain a clean, safe, and tranquil environment for clients and staff, adhering to all hygiene and safety standards.
• Monitor and manage inventory of massage oils, lotions, linens, and other necessary supplies.
• Collaborate with other wellness professionals to create integrated client care plans.
• Contribute to marketing and promotional efforts for wellness services.
• Ensure a consistently high level of client satisfaction through exceptional service and care.

Requirements

• Diploma or certification in Massage Therapy from a recognized institution.
• Minimum of 7 years of hands-on experience as a Massage Therapist, with at least 2 years in a supervisory or lead role.
• Proficiency in multiple massage modalities and an understanding of anatomy and physiology.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and time-management abilities.
• Certification in First Aid and CPR.
• Ability to work flexible hours, including weekends, to meet business needs in Polokwane.
• A commitment to ongoing professional development and staying abreast of industry best practices.
• Experience in managing a spa or wellness center is a significant advantage.

Benefits

• Attractive annual salary reflective of experience and leadership capabilities.
• Opportunities for advanced training in specialized massage techniques and wellness practices.
• Access to premium wellness products and resources.
• A rewarding work environment focused on client well-being and professional growth.
• Performance-based bonuses and incentives.
• Complimentary or discounted access to services offered by the retreat.