Lead Massage Therapist & Wellness Coordinator

Placements24; Cape Town; Hybrid; ZAR 360,000 - 520,000; Full time

Benefits offered by this job

Bonus incentives

Continuous development opportunities

Cape Town setting

Job summary

Placements24 in Cape Town is seeking an experienced Lead Massage Therapist & Wellness Coordinator to blend therapeutic massage expertise with the development of comprehensive wellness programs. You will lead and mentor a team of therapists, design new massage and wellness offerings, and ensure the highest standard of client care in a serene coastal setting.

The role requires extensive knowledge of multiple modalities, strong leadership, and exceptional communication skills, with emphasis on

Qualifications

• Must hold professional certification or diploma in Massage Therapy.
• Minimum 6 years as a practicing massage therapist, with at least 2 years in a supervisory role.
• Proficiency in a wide range of massage modalities.
• Strong knowledge of anatomy, physiology and kinesiology.
• Excellent leadership and people-management skills.
• Outstanding communication and customer-service abilities.

Responsibilities

• Perform a variety of therapeutic massage treatments (Swedish, deep tissue, sports massage, aromatherapy).
• Lead, mentor, and train a team of massage therapists, fostering a positive and professional environment.
• Develop and implement new massage and wellness service protocols and packages.
• Manage therapist schedules, ensuring optimal coverage and client satisfaction.
• Conduct client consultations to assess needs and recommend treatments.
• Maintain meticulous client records and ensure confidentiality.
• Monitor inventory of oils, lotions, and supplies; manage ordering.
• Collaborate with management to promote wellness services and achieve business objectives.
• Ensure adherence to hygiene and safety standards in treatment areas.

Skills

Leadership

Communication

Team management

Scheduling

Customer service

Education

Massage Therapy diploma/certificate

Job description

About the Role

Our client, a highly respected wellness sanctuary located in the scenic city of Cape Town, Western Cape , is searching for an experienced and inspiring Lead Massage Therapist & Wellness Coordinator. This role requires a professional who can seamlessly blend therapeutic massage expertise with the ability to coordinate and enhance the overall wellness experience for clients. You will be responsible for leading a team of therapists, ensuring the highest quality of service delivery, and contributing to the development of new wellness programs. The ideal candidate is a natural leader with exceptional interpersonal skills and a profound understanding of various massage modalities and holistic health practices. This position offers a unique opportunity to shape wellness offerings in a breathtaking coastal environment.

Key Responsibilities

• Perform a variety of therapeutic massage treatments, including Swedish, deep tissue, sports massage, and aromatherapy.
• Lead, mentor, and train a team of massage therapists, fostering a positive and professional environment.
• Develop and implement new massage and wellness service protocols and packages.
• Manage therapist schedules, ensuring optimal coverage and client satisfaction.
• Conduct client consultations to assess needs and recommend appropriate treatments.
• Maintain meticulous client records and ensure confidentiality.
• Monitor inventory of massage oils, lotions, and other supplies, and manage ordering.
• Collaborate with management to promote wellness services and achieve business objectives.
• Ensure adherence to hygiene and safety standards within the treatment areas.

Requirements

• Professional certification or diploma in Massage Therapy from an accredited institution.
• A minimum of 6 years of experience as a practicing massage therapist, with at least 2 years in a supervisory or lead role.
• Proficiency in a wide range of massage modalities and techniques.
• Excellent understanding of anatomy, physiology, and kinesiology.
• Demonstrated leadership and team management skills.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to create a calming and therapeutic environment for clients.
• Knowledge of holistic health and complementary therapies.
• Experience in scheduling and resource management.

Benefits

• An attractive annual salary of R .
• Performance-based bonuses and incentives.
• Access to continuous professional development and advanced training opportunities.
• A beautiful and tranquil work setting in Cape Town .
• Opportunities to contribute to innovative wellness program development.
• Discounts on services and products offered by the wellness center.