Lead Massage Therapist & Wellness Coach

Placements24; Rustenburg; Hybrid; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Bonuses

Leadership role

Training opportunities

Spa services discount

Supportive environment

Career growth

Job summary

Placements24 in Rustenburg, North West, seeks an experienced Lead Massage Therapist & Wellness Coach to lead a team of therapists and elevate the spa's wellness offerings.

A professional massage qualification (ITEC, CIDESCO, or equivalent) and at least six years of hands-on experience are required; leadership experience in a spa is essential. You will design personalized treatment plans and mentor staff.

Qualifications

• Professional massage qualification mandatory (ITEC, CIDESCO or equivalent).
• Minimum 6 years hands-on experience as a qualified Massage Therapist.
• Proven lead or supervisory experience in a spa or wellness environment.
• Desirable certification or experience in wellness coaching.
• Excellent interpersonal and client-handling skills.
• Ability to motivate and guide a team; strong organizational and time-management skills.

Responsibilities

• Perform a range of massage modalities including Swedish, deep tissue, sports massage and hot stone.
• Conduct client consultations, assess needs and develop customized treatment plans.
• Provide wellness coaching on stress management and healthy lifestyle choices.
• Lead and mentor therapists, providing training and performance feedback.
• Ensure health, safety and hygiene protocols are followed.
• Manage scheduling and flow of appointments for the team.
• Develop and implement new treatment protocols and wellness programs.
• Maintain confidential client records and a serene spa ambiance.
• Promote services and products to enhance client wellness.

Job description

About the Role

Our client, a distinguished wellness retreat and spa located in Rustenburg, North West, is seeking an experienced and compassionate Lead Massage Therapist & Wellness Coach. This leadership role requires an individual with extensive knowledge of various massage modalities and a passion for holistic well-being. You will be responsible for providing exceptional therapeutic massage services, developing personalized wellness plans for clients, and guiding a team of talented therapists. The ideal candidate will embody a calming presence, possess excellent client communication skills, and be dedicated to promoting health and relaxation. This position is crucial to maintaining the high standards of care and the tranquil atmosphere our client is known for in Rustenburg.

Key Responsibilities

• Perform a diverse range of therapeutic massage techniques, including Swedish, deep tissue, sports massage, and hot stone therapy.
• Conduct client consultations to assess needs, identify contraindications, and develop customized treatment plans.
• Provide guidance and coaching on wellness strategies, stress management, and healthy lifestyle choices.
• Lead and mentor a team of massage therapists, providing training and performance feedback.
• Ensure adherence to all health, safety, and hygiene protocols.
• Manage the scheduling and flow of appointments for the therapy team.
• Develop and implement new treatment protocols and wellness programs.
• Maintain accurate and confidential client records.
• Contribute to maintaining the serene and professional ambiance of the spa.
• Promote services and products to enhance the client's wellness journey.

Requirements

• Professional qualification in Massage Therapy (e.g., ITEC, CIDESCO, or equivalent) is mandatory.
• A minimum of 6 years of hands-on experience as a qualified Massage Therapist.
• Proven experience in a lead or supervisory role within a spa or wellness environment.
• Expertise in multiple massage modalities and an understanding of anatomy and physiology.
• Certification or demonstrated experience in wellness coaching is highly desirable.
• Excellent interpersonal, communication, and client-handling skills.
• Ability to motivate and guide a team effectively.
• Strong organizational and time-management skills.
• A passion for wellness and a commitment to client-centered care in Rustenburg.
• Willingness to work flexible hours, including weekends and public holidays.

Benefits

• Attractive salary and performance-based bonuses.
• Opportunity to lead and shape a team of skilled therapists in Rustenburg.
• Access to continuous professional development and training opportunities.
• Complimentary and discounted spa services and products.
• A supportive and growth-oriented work environment.
• Potential for career advancement within the wellness industry.