Lead Massage Therapist and Wellness Coordinator

Placements24; George; Hybrid; ZAR 469,000 - 692,000; Full time

Benefits offered by this job

Discounted services

Product allowances

Professional development opportunities

Job summary

Placements24 is assisting a premier wellness retreat in George, Western Cape, by sourcing an experienced Lead Massage Therapist and Wellness Coordinator. The role centers on delivering exceptional therapeutic experiences, overseeing the therapy team, and shaping wellness programs to enhance guest well-being.

The successful candidate will lead staff, maintain high standards of client care, and implement innovative services in a serene setting.

Qualifications

• Certification in Massage Therapy and active professional registration.
• Minimum 7 years as a practicing massage therapist with at least 2 years in supervision.
• Expertise in multiple modalities and therapeutic applications.
• Proven leadership ability to motivate a team.
• Strong knowledge of anatomy, physiology, kinesiology.
• Excellent communication and client rapport skills.
• Organizational and time-management skills.
• Experience with wellness management software.
• Commitment to client well‑being and holistic health.
• Willingness to work a Hybrid model in George, Western Cape.

Responsibilities

• Perform a variety of advanced massage techniques including Swedish, deep tissue, sports, and aromatherapy.
• Lead, train, and mentor a team of massage therapists.
• Develop and implement new wellness programs and treatment protocols.
• Conduct client assessments to tailor treatments to needs.
• Manage scheduling of therapists and client appointments.
• Maintain a pristine treatment environment with health and safety standards.
• Manage inventory of massage oils and supplies.
• Contribute to marketing efforts and client retention strategies.
• Liaise with departments to ensure seamless guest experiences.
• Uphold professional image and service standards.

Skills

Advanced massage techniques

Team leadership

Client assessment & tailoring

Anatomy / physiology / kinesiology

Excellent communication

Scheduling & time management

Wellness software scheduling

Education

Massage Therapy certification (ITEC/CIBTAC)

Professional registration

Tools

Wellness management software

Scheduling software

CRM

Job description

About the Role

Our client, a premier wellness retreat located in the picturesque George, Western Cape, is seeking an experienced and dynamic Lead Massage Therapist and Wellness Coordinator. This role is central to delivering exceptional therapeutic experiences and coordinating various wellness programs. The ideal candidate will possess a deep understanding of diverse massage modalities, a passion for holistic health, and strong leadership capabilities. You will be responsible for overseeing the therapy team, ensuring the highest standards of client care, and contributing to the development and implementation of innovative wellness services. This position offers a unique opportunity to work in a serene environment, surrounded by the natural beauty of the Western Cape, and to make a significant impact on the well‑being of guests. We are looking for an individual who can inspire others, maintain operational excellence, and uphold the reputation of our client as a sanctuary for relaxation and rejuvenation in George. Your expertise will be key in shaping the wellness journey of our clientele.

Key Responsibilities

• Perform a variety of advanced massage techniques, including Swedish, deep tissue, sports, and aromatherapy massage.
• Lead, train, and mentor a team of massage therapists, ensuring consistent quality and service delivery.
• Develop and implement new wellness programs and treatment protocols.
• Conduct client assessments to tailor treatments to individual needs and health goals.
• Manage the scheduling of therapists and client appointments to optimize efficiency.
• Maintain a pristine and tranquil treatment environment, adhering to all health and safety regulations.
• Manage inventory of massage oils, lotions, and other therapeutic supplies.
• Contribute to marketing efforts and client retention strategies for the wellness center.
• Liaise with other departments to ensure seamless guest experiences in George.
• Uphold the professional image and service standards of our client.

Requirements

• Recognized certification in Massage Therapy (e.g., ITEC, CIBTAC) and relevant professional body registration.
• Minimum of 7 years of experience as a practicing Massage Therapist, with at least 2 years in a supervisory or lead role.
• Expertise in multiple massage modalities and their therapeutic applications.
• Proven ability to lead and motivate a team.
• Strong knowledge of anatomy, physiology, and kinesiology.
• Excellent communication and interpersonal skills, with a focus on client rapport.
• Organizational and time-management skills, capable of managing multiple priorities.
• Proficiency in using wellness management software for scheduling and client records.
• A genuine commitment to client well‑being and holistic health principles.
• Willingness to adapt to a Hybrid work model in George, Western Cape.

Benefits

Our client provides a competitive salary, a comprehensive benefits package, and opportunities for professional development. This role offers the chance to lead a dedicated team in a beautiful George, Western Cape setting, working with a discerning clientele. Benefits include discounted services, product allowances, and participation in developing cutting‑edge wellness initiatives. You will be instrumental in enhancing the guest experience and contributing to the thriving wellness community in the region. This is a significant career opportunity for a motivated individual in the George area.