Lead Guru

SydSen Recruit; Wes-Kaap; On-site; ZAR 100,000 - 123,000; Full time

Job summary

SydSen Recruit seeks energetic Lead Guru / Call Centre Agent for Gauteng & Western Cape, SA. You will manage leads, engage prospects, and follow up on inquiries to ensure a professional customer experience. Strong phone skills and customer focus are essential in a fast-paced environment.

Location: Gauteng & Western Cape. Salary: R10 000.00 per month. Automotive sector exposure is a plus. Only candidates with relevant experience will be contacted.

Qualifications

• Strong telephone manner and communication skills.
• Experience with call centres, telesales, customer service or lead generation is advantageous.
• Must be target-driven and motivated.

Responsibilities

• Handle incoming and outbound leads and enquiries.
• Engage with potential customers and nurture relationships.
• Follow up on enquiries to convert leads into customers.
• Ensure a professional customer experience throughout the process.
• Work in a fast-paced call centre environment.

Skills

Telephone skills

Lead handling

Follow-up

Customer focus

Target-driven

Organisational skills

Professional demeanor

Computer literacy

Job description

We are looking for energetic, customer-focused and target-driven Lead Gurus / Call Centre Agents to join a dynamic team in Gauteng and the Western Cape.

The successful candidates will be responsible for handling leads, engaging with potential customers, following up on enquiries and ensuring a professional customer experience throughout the process.

• Previous call centre, telesales, customer service or lead-generation experience advantageous
• Strong telephone manner and communication skills
• Confident and comfortable speaking to customers
• Target-driven and motivated
• Excellent follow-up and organisational skills
• Computer literate
• Ability to work in a fast-paced environment
• Professional, reliable and customer-focused
• Automotive industry exposure would be advantageous

Position Details

Locations: Gauteng & Western Cape

Position: Lead Guru / Call Centre Agent

Monthly Salary: R10 000.00

Industry: Automotive

If you are passionate about customer service, enjoy engaging with people and thrive in a target-driven environment, we would love to hear from you.

Please note only candidates with the required experience will be contacted and considered. If you are not contacted within 14 days, kindly consider your application unsuccessful.