Launch Store Manager – Cape Town Fast-Food Leader

Pedros Chicken; KwaZulu-Natal; On-site; ZAR 180,000 - 300,000; Full time

Job summary

Pedros Chicken is opening a brand-new restaurant in Belgravia, Cape Town. We seek a dynamic manager to lead daily operations, ensure quality and SOP adherence, and drive profitability from day one.

You will manage stock, handle customer issues, and motivate a growing team to deliver exceptional service. Ideal candidates have restaurant or fast-food leadership experience, strong organizational skills, and excellent communication.

Qualifications

• Demonstrated management skills in a restaurant or fast-food setting.
• Strong customer service experience with a focus on complaint resolution.
• Excellent organizational and scheduling abilities.
• Clear verbal communication and team leadership.

Responsibilities

• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards and SOP adherence
• Managing stock control, purchasing and orders
• Handling customer complaints and maintaining service levels
• Maximising profitability and driving sales targets
• Managing staff, rosters, and performance
• Ensuring health and safety compliance
• Lead recruitment, training and staff meetings
• Daily opening and closing procedures

Skills

Leadership

Customer service

Organizational skills

Verbal communication

Job description

Pedros Chicken is opening a brand-new restaurant in Belgravia, Cape Town. We seek a dynamic manager to lead daily operations, ensure quality and SOP adherence, and drive profitability from day one.

You will manage stock, handle customer issues, and motivate a growing team to deliver exceptional service. Ideal candidates have restaurant or fast-food leadership experience, strong organizational skills, and excellent communication.