Klerksdorp Client Support Lead — Care & Impact

Placements24; Klerksdorp; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Placements24 in South Africa seeks an experienced Client Support Manager in Klerksdorp, North West to lead a team of community support workers and enhance service delivery.

You will develop client care strategies, conduct needs assessments, and build strong relationships with families and external partners. This on-site role requires strong leadership and knowledge of social care principles.

A degree in social work or related field and 5+ years of management experience are preferred.

Qualifications

• Relevant degree in social work or related field.
• 5+ years in a management or supervisory role within community services or social care.
• Strong leadership and communication skills.
• Knowledge of community support services, regulations, and applicable legislation.

Responsibilities

• Lead, manage, and mentor a team of community support workers.
• Develop, implement, and evaluate client care plans and support strategies.
• Conduct comprehensive client needs assessments and risk evaluations.
• Ensure compliance with regulations, policies, and professional standards.
• Manage client intake processes and service allocation.
• Build and maintain relationships with clients, families and external stakeholders.
• Oversee accurate client records and documentation.
• Monitor service quality and drive continuous improvement.

Skills

Leadership

People management

Communication

Budgeting

Case management software

Interpersonal skills

Education

Bachelor's degree in Social Work or related field

Tools

Case management software

MS Office

Job description

Placements24 in South Africa seeks an experienced Client Support Manager in Klerksdorp, North West to lead a team of community support workers and enhance service delivery.

You will develop client care strategies, conduct needs assessments, and build strong relationships with families and external partners. This on-site role requires strong leadership and knowledge of social care principles.

A degree in social work or related field and 5+ years of management experience are preferred.