Key Accounts Manager

ITM Tanzania Limited; Cape Town; On-site; ZAR 600,000 - 900,000; Full time

Job summary

ITM Tanzania Limited seeks a Key Accounts Manager to drive sales and build durable customer partnerships in a manufacturing context. You will identify needs, present solutions, and coordinate with planning, distribution, and design teams to deliver value.

The role requires 3–5 years in sales within manufacturing, strong MS Office and Syspro skills, and a post-graduate diploma or degree in business administration, sales, or marketing.

Qualifications

• Post-graduate diploma or degree in business administration, sales, marketing, or closely related discipline.
• 3–5 years of experience in sales within a manufacturing environment.
• Computer literacy including Microsoft Office and Syspro; good grasp of commercial trends.

Responsibilities

• Facilitate sales and develop long-term partnerships with customers.
• Identify core needs and offer customized solutions to clients.
• Plan weekly work schedule to call on existing and potential clients.
• Present products and trends to customers.
• Review and manage customer order book.
• Collaborate with Planning and Distribution to achieve OTIF.
• Coordinate with design team to deliver samples and best product offerings.
• Communicate with customers on confirmations, delays, forecasting, and stock control.
• Meet monthly, quarterly and annual budget targets.
• Generate sales reports and daily/weekly/monthly/annual reporting.

Skills

Relationship building

Negotiation

Planning & scheduling

Presentation

Customer service

Education

Post-graduate Diploma or Degree in Business Administration, Sales, Marketing

Tools

Microsoft Office

Syspro

Job description

Description

Key accounts manager

• Facilitate sales, goals and develop long term partnerships with customers.
• Identify core needs and offer customized solutions to our clients.
• Planning and organising weekly work schedule to call on existing and potential clients
• Present products and trends to customers.
• Review and manage customer order book.
• Collaborate closely with Planning and Distribution department to achieve OTIF.
• Interaction with design team for the best product offering and added treatments, ensuring the correct sample is developed and delivered to the customer.
• Liaise with customers regarding all confirmations, delays, forecasting and stock control.
• Achieve monthly, quarterly and annual budget as per set targets
• Generate sales reports including all booking reports and other daily, weekly, monthly and annual reporting as directed.
• Keep informed of new products, services, and other general information of interest to customers.
• A post-graduate Diploma or Degree in Business Administration, Sales, Marketing, or closely related disc
• 3 - 5 years of experience in Sales within a manufacturing environment.
• Computer literate (Microsoft office, Syspro)
• A demonstrable capacity to keep abreast of new technological trends
• Understanding of commercial trends and marketing strategies.