Key Account Manager - Retail Chains

Placements24; Polokwane; On-site; ZAR 800,000 - 1,000,000; Full time

Benefits offered by this job

Competitive base salary with bonuses

Car allowance and fuel benefits

Medical aid

Provident fund

Travel allowance

Professional development

Exposure to major FMCG brands

Job summary

Placements24 in Polokwane, Limpopo, is seeking a hands-on Key Account Manager to lead relationships with major retail chains. You will develop account plans, drive sales growth, and ensure in-store execution of promotions.

The role requires 4–6 years FMCG KAM experience, strong negotiation and communication skills, and willingness to travel; a valid driver’s license and reliable vehicle are essential.

Qualifications

• Bachelor's degree in business, marketing, sales or related field.
• 4–6 years in Key Account Management or Retail Sales (FMCG).
• Proven track record of growing major retail accounts.
• Strong knowledge of SA FMCG retail, especially Polokwane region.
• Excellent negotiation, presentation and communication skills.
• Proficiency with CRM software and sales reporting tools.
• Ability to build long-term client relationships and travel as needed.
• Valid driver's license and reliable vehicle.

Responsibilities

• Manage and develop strategic relationships with key retail chain accounts.
• Develop and implement account plans to hit sales targets and market share.
• Negotiate terms, pricing, promotions, and listings with partners.
• Ensure optimal product ranging, placement and in-store visibility.
• Collaborate with marketing to execute promotions and campaigns.
• Provide accurate sales forecasts and manage inventory for key accounts.
• Present business reviews to partners and internal stakeholders.

Skills

Key account management

Negotiation

Communication

Sales forecasting

Analytical thinking

Relationship building

Education

Bachelor's degree in Business Administration, Marketing, Sales, or related field

Tools

CRM software

Sales reporting tools

Job description

About the Role Our client, a leading FMCG company renowned for its innovative products, is seeking a highly motivated and relationship-focused Key Account Manager to manage their important retail chain accounts in the Polokwane, Limpopo region. This role is essential for fostering strong partnerships with major retail clients, driving sales growth, and ensuring the successful execution of our client's commercial strategies within these key accounts. You will be responsible for understanding the unique needs of each retail partner, developing tailored account plans, negotiating terms, and ensuring optimal product ranging, visibility, and promotional support in-store. The ideal candidate will possess a deep understanding of the FMCG retail landscape, excellent negotiation and communication skills, and a proven track record of managing and growing key accounts. This is a fantastic opportunity to make a significant impact on our client's business by building lasting relationships and driving mutual success. You will work closely with internal teams, including sales, marketing, and supply chain, to ensure seamless service delivery and effective execution of joint business plans. We are looking for a proactive, results-oriented individual who thrives in a client-facing role and is dedicated to achieving ambitious sales targets. Your ability to anticipate client needs and provide effective solutions will be critical to your success. This position requires regular travel within the Polokwane, Limpopo territory, necessitating a valid driver's license and reliable transportation. We offer a supportive work environment and opportunities for professional growth.

Key Responsibilities

• Manage and develop strategic relationships with key retail chain accounts in the assigned territory.
• Develop and implement account plans to achieve sales targets, market share, and profitability objectives for each key account.
• Negotiate trading terms, pricing, promotions, and listing agreements with retail partners.
• Ensure optimal product ranging, placement, and visibility within key retail accounts.
• Collaborate with marketing and trade marketing teams to develop and execute effective in-store promotions and campaigns.
• Analyze sales data and market trends to identify opportunities and threats within key accounts.
• Provide accurate sales forecasts and manage inventory requirements for key accounts.
• Serve as the primary point of contact for retail partners, addressing queries and resolving issues promptly.
• Monitor competitor activities and market dynamics within the key accounts.
• Present business reviews and performance updates to retail partners and internal stakeholders.

Requirements

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• Minimum of 4-6 years of experience in Key Account Management or Retail Sales, with a strong focus on FMCG.
• Proven track record of successfully managing and growing major retail accounts.
• In-depth knowledge of the FMCG retail sector in South Africa, particularly within the Polokwane, Limpopo region.
• Excellent negotiation, presentation, and communication skills.
• Strong analytical and problem-solving abilities.
• Proficiency in using CRM software and sales reporting tools.
• Ability to build strong, long-term relationships with clients.
• Self-motivated, results-driven, and able to work independently.
• Valid driver's license and reliable vehicle are essential.

Benefits

• Competitive base salary with performance-based incentives and bonuses.
• Car allowance and fuel benefits.
• Comprehensive medical aid and provident fund.
• Opportunities for professional development and career advancement.
• Travel allowance for business-related travel.
• Exposure to a wide range of popular FMCG brands.
• Supportive and dynamic team environment.
• Work with key decision-makers in major retail chains.
• Regular training on products and sales techniques.
• Based in the growing economic hub of Polokwane, Limpopo .