Key Account Manager

Placements24; Mtubatuba Local Municipality; Hybrid; ZAR 360,000 - 600,000; Full time

Benefits offered by this job

Performance bonuses

Hybrid work

Professional development

Medical aid

Retirement fund

Collaborative culture

Job summary

Placements24 is seeking a dedicated Key Account Manager to manage and grow our most valuable client relationships in the Richards Bay, KwaZulu-Natal area. You will serve as the primary contact, understanding client needs and proactively offering solutions aligned with their business objectives.

Join a team that values client success and provides resources to excel in managing and expanding high-value accounts within this significant industrial region.

Qualifications

• Proven experience as a Key Account Manager or similar client-facing sales role.
• Track record of managing large accounts and meeting revenue targets.
• Excellent negotiation, communication, and relationship-building skills.
• Strong understanding of the sales process and CRM.
• Ability to analyze client needs and develop customized solutions.

Responsibilities

• Develop and execute strategic account plans for key clients to drive revenue growth.
• Serve as main contact for assigned key accounts and address needs promptly.
• Identify upselling and cross-selling opportunities with existing clients.
• Monitor client performance metrics and address issues proactively.
• Collaborate with sales, marketing, and customer support for seamless client experience.

Skills

Key Account Management

Client relationship building

Negotiation

Communication

Job description

About the Role

Our client is looking for a dedicated Key Account Manager to manage and grow their most valuable client relationships in the Richards Bay, KwaZulu-Natal area. This role is central to ensuring customer retention, satisfaction, and maximizing revenue from existing accounts. You will serve as the primary point of contact, understanding client needs deeply and proactively offering solutions that align with their business objectives. This position demands excellent communication, strategic planning, and a commitment to fostering long-term partnerships. Join a team that values customer success and provides the resources to excel in managing and expanding high-value accounts within a significant industrial region.

Key Responsibilities

Develop and execute strategic account plans for key clients to drive revenue growth and enhance client satisfaction. Serve as the main point of contact for assigned key accounts, addressing their needs and concerns promptly. Identify opportunities for upselling and cross-selling additional products and services to existing clients. Monitor client performance metrics and proactively address any issues or risks. Collaborate with internal teams, including sales, marketing, and customer support, to ensure seamless client experience.

Requirements

Proven experience as a Key Account Manager or in a similar client-facing sales role. Demonstrated success in managing large accounts and achieving revenue targets. Excellent negotiation, communication, and relationship-building skills. Strong understanding of the sales process and customer relationship management. Ability to analyze client needs and develop customized solutions.

Benefits

Competitive salary with attractive performance bonuses tied to account growth. Hybrid work model offering flexibility between office and remote work. Opportunities for professional development and industry certifications. Comprehensive medical aid and retirement fund contributions. Collaborative work environment with a focus on client success and team achievement.