Key Account Manager - Mining Equipment

Placements24; Klerksdorp; On-site; ZAR 900,000 - 1,300,000; Full time

Benefits offered by this job

Company vehicle

Performance-based commission

Medical and pension benefits

Career advancement opportunities

Travel allowances

Access to cutting-edge mining tech

Job summary

Placements24 in South Africa is seeking a seasoned Key Account Manager to lead relationships with major mining operators in Klerksdorp, North West. You will craft account plans, grow revenue, and ensure exceptional service.

The role requires deep mining knowledge, a proven ability to manage large accounts, and strong negotiation, communication and presentation skills. Travel to sites is frequent; a company vehicle is provided.

Qualifications

• Minimum 8 years of account management or sales experience in mining or heavy equipment.
• Proven ability to manage large, complex client accounts.
• Deep knowledge of mining operations and equipment challenges.
• Excellent negotiation, communication and presentation skills.
• Strong business acumen and strategic account planning.

Responsibilities

• Manage and develop strategic relationships with key accounts in the mining sector within Klerksdorp, North West, and surrounding areas.
• Develop and execute account plans to achieve revenue growth, market share, and customer satisfaction.
• Understand client operational needs and propose tailored equipment and service solutions.
• Act as the primary liaison between clients and internal teams (sales, technical support, operations).
• Negotiate and close complex contracts for new equipment, parts, and service agreements.
• Monitor customer satisfaction and address issues proactively.
• Identify opportunities for upselling and cross-selling of products and services.
• Provide accurate sales forecasts and maintain detailed activity records in CRM.
• Stay informed about industry trends and competitor activities.

Skills

Account management

Sales

Mining industry knowledge

Negotiation

Communication

Presentation skills

Strategic planning

CRM proficiency

Education

Relevant tertiary qualification

Tools

CRM software

Sales management tools

Job description

About the Role

Our client, a leading global supplier of advanced mining equipment and technology, is seeking a highly skilled and experienced Key Account Manager to manage and grow relationships with major mining operations in Klerksdorp, North West region. This critical role involves understanding the intricate needs of large mining clients, providing strategic solutions, and ensuring they receive exceptional service and support. The ideal candidate will possess deep knowledge of the mining industry, a proven ability to manage complex accounts, and a strong track record of achieving sales targets. You will be the primary point of contact for key clients, driving revenue growth through upselling, cross-selling, and fostering long-term partnerships. This is a significant opportunity to join a market lead and make a substantial impact in the vital mining sector of North West. Your expertise in client relationship management and strategic sales will be highly valued.

Key Responsibilities

• Manage and develop strategic relationships with key accounts in the mining sector within Klerksdorp, North West, and surrounding areas.
• Develop and execute account plans to achieve targeted revenue growth, market share, and customer satisfaction.
• Understand client operational needs and challenges, proposing tailored equipment and service solutions.
• Act as the primary liaison between clients and internal teams, including sales, technical support, and operations.
• Negotiate and close complex contracts, including sales of new equipment, parts, and service agreements.
• Monitor customer satisfaction and proactively address any issues or concerns.
• Identify opportunities for upselling and cross-selling of products and services.
• Provide accurate sales forecasts and maintain detailed records of account activities in the CRM system.
• Stay informed about industry trends, competitor activities, and technological advancements in mining.

Requirements

• Minimum of 8 years of experience in account management or sales, with a significant focus on the mining or heavy equipment industry.
• Demonstrated success in managing large, complex client accounts and achieving significant revenue growth.
• In-depth knowledge of mining operations, equipment, and industry challenges.
• Exceptional negotiation, communication, and presentation skills.
• Strong business acumen and ability to develop strategic account plans.
• Proficiency with CRM software and sales management tools.
• Must possess a valid driver's license and be willing to travel frequently within the Klerksdorp region and to mine sites.
• A relevant tertiary qualification is highly advantageous.
• Proactive, customer-focused, and results-driven.

Benefits

• Attractive base salary complemented by a lucrative commission and bonus structure.
• Company vehicle provided for business and personal use.
• Comprehensive medical and pension fund benefits.
• Significant opportunities for career advancement and international exposure.
• Access to cutting-edge mining technology and solutions.
• Supportive and high-performing team environment.
• Annual salary reviews and performance incentives.
• Travel allowance for site visits and client meetings.