Account Manager - Mining Sector Technology

Placements24; Polokwane; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Competitive salary with commission

Medical aid and retirement fund

Generous annual leave

Professional development opportunities

Remote work flexibility

Job summary

Placements24 is seeking an Account Manager to nurture and expand mining client relationships in the Polokwane and Limpopo region. This remote-first role focuses on understanding client challenges and aligning our mining technology solutions to drive value and growth.

You will upsell, renew contracts, and coordinate with internal teams to meet client needs. The ideal candidate brings sales or account management experience in mining tech, excellent communication, and the ability to work

Qualifications

• Proven experience in account management, sales, or business development in mining or related technical fields.
• Strong client relationship building and stakeholder management.
• Excellent communication, negotiation and presentation skills.
• Willingness to travel occasionally to client sites in Polokwane.

Responsibilities

• Manage a portfolio of existing mining accounts in Polokwane and Limpopo.
• Develop and implement account growth strategies to increase revenue through upselling and cross-selling.
• Act as main point of contact, building and maintaining long-term relationships with key stakeholders.
• Conduct regular check-ins and business reviews to ensure client satisfaction.
• Communicate client needs to internal teams and coordinate solutions.
• Stay updated on mining tech trends and competitive offerings.
• Achieve and exceed account revenue and retention targets.
• Ensure timely renewal of contracts and services for all accounts.

Skills

Account management

Sales

Communication

Negotiation

Presentation skills

CRM (Salesforce)

Education

Bachelor's degree in Business, Engineering, Mining Technology, or related field

Tools

Salesforce

Job description

About the Role

Our client is a pioneering technology provider specializing in solutions for the mining sector. They are seeking a proactive and relationship-focused Account Manager to join their remote team, serving clients in the Polokwane and Limpopo region. This role is essential for nurturing and expanding relationships with existing mining clients, ensuring they receive exceptional service and fully leverage our client’s innovative technological offerings. You will act as the primary liaison, understanding the unique challenges of the mining industry and aligning our solutions to meet those needs. The ideal candidate will have a background in sales or account management, preferably with experience or a strong understanding of the mining industry and its technological requirements. This is a remote-first opportunity, ideal for an independent and driven professional looking to make a significant impact from anywhere in South Africa, while focusing on the Polokwane area. We are committed to driving efficiency and safety in the mining industry through advanced technology.

Key Responsibilities

• Manage a portfolio of existing accounts within the mining sector in the Polokwane and Limpopo region.
• Develop and implement account growth strategies to increase revenue through upselling and cross-selling opportunities.
• Act as the main point of contact, building and maintaining strong, long-term relationships with key stakeholders at client sites.
• Conduct regular check-ins and business reviews to ensure client satisfaction and identify evolving needs.
• Understand client operational challenges and effectively communicate how our technological solutions can provide value.
• Collaborate with internal technical support and product development teams to address client inquiries and issues promptly.
• Stay updated on industry trends, new technologies, and competitive offerings within the mining sector.
• Achieve and exceed account revenue and client retention targets.
• Provide market feedback and client insights to the product and sales teams.
• Ensure timely renewal of contracts and services for all assigned accounts.

Requirements

• Proven experience in account management, sales, or business development, preferably within the mining industry or a related technical field.
• Demonstrated ability to build and maintain strong client relationships.
• Excellent communication, negotiation, and presentation skills.
• Strong understanding of the challenges and opportunities within the mining sector.
• Ability to work independently and manage time effectively in a remote work environment.
• Familiarity with CRM software (e.g., Salesforce) and sales methodologies.
• Bachelor's degree in Business, Engineering, Mining Technology, or a related field, or equivalent practical experience.
• A proactive approach to problem-solving and client satisfaction.
• Willingness to travel occasionally to client sites in the Polokwane area as needed.
• Passion for technology and its application in industrial sectors.

Benefits

• Competitive salary and performance-based commission structure.
• Comprehensive benefits package including medical aid and retirement fund.
• Generous annual leave and holiday pay.
• Opportunities for professional development and attending industry conferences.
• Remote work flexibility and a supportive online work environment.
• Chance to work with cutting-edge technology in a vital industry.
• Regular virtual team-building activities and recognition.