Key Account Manager - Industrial Equipment

Placements24; Gqeberha; Hybrid; ZAR 600,000 - 900,000; Full time

Benefits offered by this job

Company vehicle or car allowance

Laptop provided

Mobile phone provided

Comprehensive medical aid

Job summary

Placements24 is seeking an experienced Key Account Manager to oversee and grow a major client base in Port Elizabeth. The role blends in-office collaboration with field-based client engagement across Port Elizabeth and its industrial hubs.

The ideal candidate has 5+ years in strategic sales for industrial equipment, excellent relationship skills, and a disciplined approach to account planning. Hybrid work, with travel to client sites, is required.

Qualifications

• Minimum 5 years in key account management or strategic sales in industrial sectors.
• Proven track record of growing large, complex client accounts.
• Strong understanding of industrial processes and equipment needs.

Responsibilities

• Develop and implement strategic account plans to exceed sales targets for key clients.
• Build and maintain long-term relationships with stakeholders and decision-makers.
• Present and recommend industrial equipment solutions and services.
• Act as primary contact for client inquiries, issues, and requests.
• Identify opportunities for upselling and cross-selling within existing accounts.
• Conduct regular business reviews to assess client satisfaction and identify growth areas.
• Collaborate with technical support and service teams for seamless delivery.
• Monitor market trends and competitor activities in the industrial equipment sector.
• Prepare accurate sales forecasts and reports for management.

Skills

Communication

Negotiation

Relationship-building

Time management

Education

Bachelor's degree in Engineering

Bachelor's degree in Business Administration

Tools

CRM software

Sales reporting tools

Job description

About the Role

Our client, a leading manufacturer and supplier of high-performance industrial equipment, is seeking an experienced and strategic Key Account Manager to oversee and grow their customer base in the Port Elizabeth region. This role is crucial for maintaining and expanding relationships with our most significant clients, ensuring their needs are met and driving continued sales growth. You will be responsible for understanding the intricate operational requirements of industrial clients, offering tailored solutions, and providing exceptional customer service. The position operates on a hybrid model, requiring a balance of in-office collaboration and strategic planning with significant time spent in the field building and nurturing client relationships across Port Elizabeth and its industrial hubs. This is a key role for someone who thrives on building long-term partnerships and driving substantial commercial outcomes.

Key Responsibilities

• Develop and implement strategic account management plans to achieve and exceed sales targets for key clients in the Port Elizabeth industrial sector.


• Build and maintain strong, long-term relationships with key stakeholders and decision-makers at designated client accounts.


• Understand the unique business challenges and operational needs of each key client.


• Present and recommend appropriate industrial equipment solutions and services.


• Act as the primary point of contact for all client inquiries, issues, and requests, ensuring timely and effective resolution.


• Identify opportunities for upselling and cross-selling within existing accounts.


• Conduct regular business reviews with clients to assess satisfaction and identify areas for growth.


• Collaborate with technical support and service teams to ensure seamless delivery and after-sales support.


• Monitor market trends and competitor activities within the industrial equipment sector.


• Prepare accurate sales forecasts and reports for management.

Requirements

• Minimum of 5 years of experience in key account management or strategic sales, preferably in the industrial equipment or manufacturing sector.


• Proven track record of successfully managing and growing large, complex client accounts.


• Strong understanding of industrial processes and equipment needs.


• Excellent communication, negotiation, and relationship-building skills.


• Ability to work independently and manage time effectively, with a structured approach to client engagement.


• Experience working in a hybrid environment with regular field-based client visits.


• Proficiency in CRM software and sales reporting tools.


• Bachelor's degree in Engineering, Business Administration, or a related field.


• Based in or willing to relocate to Port Elizabeth .


• A proactive and solutions-oriented mindset.

Benefits

• Competitive base salary complemented by attractive commission and bonus opportunities.


• Comprehensive medical aid and retirement fund options.


• Extensive training on new products and industry best practices.


• Opportunities for career progression within a leading industrial equipment company.


• A supportive hybrid work environment that values work-life balance.


• Company vehicle or car allowance for business travel.


• Use of company-provided laptop and mobile phone.


• Potential for travel to industry events and client sites.


• Employee assistance program.


• Access to a robust product portfolio and strong brand reputation.