Key Account Manager - Financial Services Technology

Placements24; Stellenbosch; Hybride; ZAR 600 000 - 900 000; Plein temps

Avantages offerts par ce poste

Commission bonus

Medical aid

Retirement fund

Leave allowance

Professional development

Travel allowance

Cutting-edge tools

Career advancement

Home office allowance

Office in Stellenbosch

Résumé du poste

Placements24 in Stellenbosch seeks a seasoned Key Account Manager to nurture and grow strategic partnerships in the financial services sector. You will manage senior stakeholder relationships, craft value-driven solutions, and lead cross-functional teams to deliver client success.

Hybrid role with in-office collaboration in Stellenbosch and remote client engagement. We value deep FS industry knowledge, strong communication, and a track record of achieving revenue targets.

Qualifications

• Experience in key account management within financial services technology.
• Strong communication, presentation, and negotiation skills.
• Ability to manage senior executives and cross-functional collaboration.

Responsabilités

• Manage and grow a portfolio of strategic key accounts in Stellenbosch and the Western Cape.
• Develop and execute strategic account plans to maximize customer lifetime value, retention, and revenue growth.
• Identify opportunities for upselling and cross-selling technology solutions to existing clients.
• Serve as primary contact with IT Directors, Heads of Departments, and C-level executives.
• Conduct regular business reviews, technology roadmap discussions, and needs assessments with clients.
• Collaborate with pre-sales, technical support, and product development teams to deliver seamless client experiences.
• Stay abreast of regulatory changes, market trends, and tech advancements in financial services.
• Negotiate renewals and new contracts ensuring mutual benefit and profitability.
• Contribute to product strategy and roadmap development from client feedback.
• Represent the company at industry events and conferences related to financial technology.

Connaissances

Key account management

Sales

Business development

CRM (Salesforce)

Formation

Bachelor's degree in Business Administration

Outils

Salesforce

Description du poste

About the Role

Our client, a leading provider of cutting-edge technology solutions for the financial services sector, is seeking a sophisticated and results-oriented Key Account Manager to join their team in Stellenbosch, Western Cape . This role is essential for nurturing and expanding relationships with our client's most important financial institutions. You will be responsible for understanding their evolving technological needs, proposing tailored solutions, and ensuring the highest levels of client satisfaction and retention. The ideal candidate will possess a strong understanding of the financial services industry, deep knowledge of technology trends impacting the sector, and a proven ability to manage high-value accounts. This hybrid role allows for a dynamic work-life balance, combining essential in-office collaboration in the beautiful surroundings of Stellenbosch with remote client engagement and support. You will serve as a trusted advisor to senior executives within these institutions, driving growth and ensuring the successful adoption of our client's innovative platforms.

Key Responsibilities

• Manage and grow a portfolio of strategic key accounts within the financial services sector in Stellenbosch and the Western Cape .
• Develop and execute strategic account plans focused on maximizing customer lifetime value, retention, and revenue growth.
• Identify opportunities for upselling and cross-selling technology solutions to existing clients.
• Serve as the primary point of contact, building and maintaining strong, long-term relationships with key stakeholders, including IT Directors, Heads of Departments, and C-level executives.
• Conduct regular business reviews, technology roadmap discussions, and needs assessments with clients.
• Collaborate with pre-sales, technical support, and product development teams to deliver seamless client experiences.
• Stay abreast of industry regulations, market trends, and technological advancements impacting the financial services landscape.
• Negotiate contract renewals and new agreements, ensuring mutual benefit and profitability.
• Contribute to product strategy and roadmap development based on client feedback and market intelligence.
• Represent the company at industry events and conferences relevant to financial technology.

Requirements

• Minimum of 6 years of experience in key account management, sales, or business development within the financial services technology sector.
• Proven track record of successfully managing large, complex accounts and exceeding revenue targets.
• Deep understanding of the financial services industry, its challenges, and technology requirements.
• Excellent communication, presentation, negotiation, and interpersonal skills.
• Demonstrated ability to build trust and rapport with senior-level executives.
• Experience with CRM software (e.g., Salesforce) and project management tools.
• Bachelor's degree in Business Administration, Finance, Information Technology, or a related field.
• Comfortable working in a hybrid model, requiring regular presence in the Stellenbosch office.
• Strong analytical and problem-solving capabilities.
• Knowledge of regulatory compliance within financial services is a significant advantage.

Benefits

• Competitive base salary with a lucrative commission and bonus structure.
• Comprehensive medical aid and retirement fund contributions.
• Generous leave allowance and company holidays.
• Opportunities for continuous professional development and industry certifications.
• Exposure to transformative financial technology solutions.
• Collaborative and intellectually stimulating work environment.
• Allowance for home office expenses and business-related travel.
• Access to cutting-edge tools and resources.
• Clear pathways for career advancement within a growing organization.
• Work within a beautiful and desirable location.