Key Account Manager

Placements24; Gauteng; Hybrid; ZAR 750,000 - 1,100,000; Full time

Benefits offered by this job

Competitive salary & bonus

Medical & dental insurance

International travel opportunities

Generous leave & holidays

Sales tools & development resources

Job summary

Placements24 is seeking an experienced Key Account Manager to manage and grow relationships with our high-value clients in Centurion, Gauteng. You will nurture long-term partnerships, ensure client retention, and drive revenue growth from a portfolio of key accounts.

Ideal candidates have 7+ years in account management or related client-facing roles, with a track record of retaining and expanding revenue within key portfolios. Strong negotiation and communication skills are essential.

Qualifications

• 7+ years in account management or related client-facing role, handling large enterprise accounts.
• Proven ability to retain and grow revenue within key client portfolios.
• Strong negotiation, presentation, and relationship-building skills.

Responsibilities

• Develop and implement strategic account plans to maximize revenue and client satisfaction.
• Serve as the primary point of contact for client communications and issue resolution.
• Conduct regular business reviews to assess performance and identify opportunities.
• Collaborate with internal teams to ensure seamless service delivery.
• Analyze account performance data to identify risks and growth opportunities.
• Present new product features and services to enhance client value.

Skills

Account management

Sales

Negotiation

Relationship building

Data analysis

Education

Bachelor’s degree

MBA (advantageous)

Job description

About the Role

Our client is looking for a highly experienced and strategic Key Account Manager to manage and grow relationships with their most valuable clients in Centurion. This role requires a proactive individual who can understand complex client needs, deliver exceptional service, and identify opportunities for upselling and cross-selling. You will be responsible for nurturing long-term partnerships, ensuring client retention, and driving revenue growth from a portfolio of key accounts. This is an exciting opportunity for a dedicated professional to operate at a high level, contributing directly to client success and the company’s strategic objectives in a prominent business district.

Key Responsibilities

• Develop and implement strategic account plans to maximize revenue and client satisfaction for assigned key accounts.
• Serve as the primary point of contact for all client communications, addressing inquiries and resolving issues promptly.
• Conduct regular business reviews with clients to assess performance, identify new opportunities, and ensure alignment with their evolving needs.
• Foster strong, collaborative relationships with internal teams (e.g., sales, support, product) to ensure seamless service delivery.
• Analyze account performance data to identify trends, risks, and areas for growth.
• Present new product features, services, and solutions to clients to enhance their value proposition.

Requirements

• Minimum of 7 years of experience in account management, sales, or a related client-facing role, with a focus on large enterprise accounts.
• Demonstrated success in retaining and growing revenue within key client portfolios.
• Excellent negotiation, presentation, and relationship-building skills.
• Strong analytical and problem-solving capabilities.
• Bachelor’s degree in Business, Marketing, or a relevant field; MBA is a plus.

Benefits

• Highly competitive salary and performance bonus structure.
• Excellent benefits package including comprehensive medical and dental insurance.
• Opportunities for international travel to meet with key clients.
• Generous allocation of paid time off and company holidays.
• Access to cutting-edge sales tools and professional development resources.