Junior Key Account Manager

Bright City Talent; Alberton; On-site; ZAR 350,000 - 520,000; Full time

Job summary

The Key Account Manager role at Bright City Talent is desk-based and office-based in Alrode, Gauteng, focusing on day-to-day management of key accounts, ensuring product listings, stock monitoring, and sales analysis. This position is rooted in systems and processes rather than road work.

You will oversee retail and e-commerce accounts, maintain listings, support launches, work with portals, monitor stock, analyze performance, and provide timely reporting from the office.

Qualifications

• Experience managing large retail or e-commerce accounts.
• Strong data analysis and reporting abilities.
• Proficient in Excel and data handling.

Responsibilities

• Manage and maintain key retail and e-commerce accounts.
• Maintain accurate product listings and information.
• Support new product listings and launches.
• Work with customer portals and online retail systems.
• Monitor product availability and stock levels.
• Analyze sales and product performance information.
• Identify well-performing products and those needing attention.
• Maintain account information, systems and databases.
• Manage day-to-day account administration and follow up on issues.
• Ensure products are available across stores and channels.
• Build and maintain relationships with key customers.
• Identify opportunities to introduce new products or improve performance.
• Liaise internally to resolve queries about accounts, products, stock, listings.
• Provide timely account information and reporting.

Skills

Key account management

Data analysis

Excel

Retail/e-commerce experience

Attention to detail

Tools

Customer portals

Retail platforms

Job description

The Key Account Manager will be responsible for the day-to-day management and administration of key accounts, ensuring products are correctly listed, information is accurate, stock and availability are monitored, and sales performance is understood and acted upon.

The role is desk-based, rather than one focused on relationship management,making it particularly suited to someone who enjoys working with systems, information and processes rather than spending most of their time on the road.

KEY RESPONSIBILITIES

• Manage and maintain key retail and e-commerce accounts.

• Maintain product listings and ensure product information is accurate and up to date

• Support new product listings and product launches

• Work with customer portals and online retail systems

• Monitor product availability and stock levels

• Analyse sales and product performance information

• Identify products that are performing well and those requiring attention

• Maintain account information, systems and databases

• Manage day-to-day account administration and follow up on outstanding issues

• Ensure products are available across the relevant stores/channels

• Build and maintain positive relationships with key customers

• Identify opportunities to introduce new products or improve account performance

• Liaise internally to resolve account, product, stock and listing-related queries

• Provide accurate and timely account information and reporting

REQUIREMENTS

• Experience managing or supporting large retail or e-commerce accounts

• Strong Excel and computer skills

• The ability to work confidently with large amounts of information and data

• Experience working with customer portals, online systems or retailer platforms

• Strong administrative and organisational ability

• Good attention to detail and accuracy

• The ability to analyse sales/product information and draw practical conclusions

• A commercially minded approach to account management

This role will suit an analytical account manager who will spend their time managing accounts from the office, using Excel, systems, portals and customer data to ensure that major accounts operate effectively.

This is a full time, office based role in Alrode.