Junior IT Support Engineer - Grow with a Tech-Driven Team

Placements24; LegKraal Gate; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Medical aid

Provident fund

IT certification support

Career progression

Job summary

Placements24 is seeking a Graduate IT Support Specialist for an office-based role in Mahikeng, North West. You will provide first-level IT support, troubleshoot hardware and software, and help maintain IT systems. This entry-level position offers hands-on experience and growth within the IT sector.

The role requires a National Diploma or Bachelor’s in IT/CS, knowledge of Windows/macOS, and strong problem-solving and communication skills. Training and IT certification support are offered.

Qualifications

• Bachelor’s degree or diploma in IT or related field.
• Strong knowledge of computer hardware and operating systems (Windows/macOS).
• Excellent troubleshooting and problem-solving skills.
• Good communication and customer service skills.
• Ability to work independently and in a team.
• Willingness to learn and adapt to new tech.
• CompTIA A+ or similar certifications are advantageous.

Responsibilities

• Provide first-level IT support to end-users via phone, email, or in person.
• Install, configure, and maintain hardware, software, systems, networks, printers, and scanners.
• Diagnose and resolve hardware and software issues.
• Manage user accounts and permissions.
• Perform routine system maintenance and updates.
• Document procedures and solutions for future reference.
• Assist with IT asset management and escalate complex issues as needed.

Skills

Troubleshooting

Customer service

Teamwork

Willingness to learn

Education

National Diploma or Bachelor's degree in Information Technology/Computer Science

Tools

Windows

macOS

IT hardware & software

Job description

Placements24 is seeking a Graduate IT Support Specialist for an office-based role in Mahikeng, North West. You will provide first-level IT support, troubleshoot hardware and software, and help maintain IT systems. This entry-level position offers hands-on experience and growth within the IT sector.

The role requires a National Diploma or Bachelor’s in IT/CS, knowledge of Windows/macOS, and strong problem-solving and communication skills. Training and IT certification support are offered.