Junior Finance Assistant - NxaTel

NxaTel; Pretoria; On-site; ZAR 96,000 - 116,000; Full time

Benefits offered by this job

UIF

Provident Fund

Job summary

Junior Billing Administrator at NxaTel is a mature, detail-oriented role focused on accurate customer billing, collections, and payment management. The role supports the company's financial operations and requires the ability to work under pressure in a fast-paced environment.

Based in Johannesburg, this in-office position offers opportunities to collaborate with Sales, Support, and Service Delivery teams and to grow with a modern Unified communications platform serving SMBs across Africa.

Qualifications

• Experience in billing, finance administration, collections, or payment processing.
• Experience with Zoho Books, Zoho Billing, and payment gateways or similar accounting systems.
• Strong communication and professional email etiquette.
• Strong collections and payment follow-up ability.
• Mature, responsible, and professional.
• Ability to work under pressure in a fast-paced operational environment.
• Strong attention to detail and accuracy.
• Willingness to learn, grow, and contribute to the company long term.
• Team player with a strong sense of accountability.

Responsibilities

• Process and manage customer billing through Zoho Books and Zoho Billing systems.
• Ensure invoices, subscriptions, and billing records are accurate and up to date.
• Manage collections and customer payment follow-ups.
• Manage and monitor payments through NxaTel payment portals and billing systems.
• Reconcile customer payments, debit orders, EFTs, and portal transactions.
• Handle billing-related customer support queries via email professionally and timeously.
• Monitor overdue accounts and streamline where necessary.
• Resolve billing discrepancies and payment allocation issues.
• Maintain accurate financial and customer records.
• Work closely with Sales, Support, and Service Delivery teams to resolve account-related matters.
• Ensure adherence to internal billing and collections processes.
• Assist with monthly billing cycles, reporting, and account reconciliations.

Skills

Billing

Finance administration

Collections

Email etiquette

Tools

Zoho Books

Zoho Billing

Payment gateways

Job description

Junior Finance Assistant - NxaTel

Menlo Park, South Africa | Posted on 06/08/2026

• Job Type Full time
• Industry Finance & Billing
• Work Experience 1-3 years
• Salary 9500
• City Menlo Park
• Province Gauteng
• Country South Africa
• Postal Code 0060

About Us

Nxatel is a Modern Unified communication platform, for Small and Medium businesses. That allows you to get local numbers from over 10+ African countries to use on any device. It’s easy to set-up you just need is 3 minutes and you gain access to the cloud phone system, virtual meetings, team chats and cloud storing all in a secure platform

Job Description

Junior Billing Administrator – NxaTel Role Overview NxaTel is looking for a mature, detail-oriented, and highly accountable Billing Administrator to join our growing team. This role is critical to ensuring accurate customer billing, collections, payment management, and professional handling of all billing-related customer queries. The ideal candidate must be able to work under pressure, manage deadlines effectively, and maintain a high level of professionalism while supporting the company’s financial operations.

Key Responsibilities

• Process and manage customer billing through Zoho Books and Zoho Billing systems
• Ensure invoices, subscriptions, and billing records are accurate and up to date
• Manage collections and customer payment follow-ups
• Manage and monitor payments through NxaTel payment portals and billing systems
• Reconcile customer payments, debit orders, EFTs, and portal transactions
• Handle billing-related customer support queries via email professionally and timeously
• Monitor overdue accounts and streamline where necessary
• Resolve billing discrepancies and payment allocation issues
• Maintain accurate financial and customer records
• Work closely with Sales, Support, and Service Delivery teams to resolve account-related matters
• Ensure adherence to internal billing and collections processes
• Assist with monthly billing cycles, reporting, and account reconciliations

Requirements

• Experience in billing, finance administration, collections, or payment processing
• Experience working with Zoho Books, Zoho Billing, payment gateways, or similar accounting systems is advantageous
• Strong communication and professional email etiquette
• Strong collections and payment follow-up ability
• Mature, responsible, and professional
• Ability to work under pressure in a fast-paced operational environment
• Strong attention to detail and accuracy
• Good problem-solving and organisational skills
• Willingness to learn, grow, and contribute to the company long term
• Team player with a strong sense of accountability

Preferred Attributes

• High level of ownership and urgency
• Able to manage difficult customer conversations professionally
• Comfortable working with targets, deadlines, and operational processes
• Positive attitude and growth mindset
• Reliable and dependable under pressure

Location

In-office role based in Johannesburg, South Africa.

Benefits

• UIF
• Provident Fund