Junior Billing Administrator — FinOps & Collections

NxaTel; Pretoria; On-site; ZAR 96,000 - 116,000; Full time

Benefits offered by this job

UIF

Provident Fund

Job summary

Junior Billing Administrator at NxaTel is a mature, detail-oriented role focused on accurate customer billing, collections, and payment management. The role supports the company's financial operations and requires the ability to work under pressure in a fast-paced environment.

Based in Johannesburg, this in-office position offers opportunities to collaborate with Sales, Support, and Service Delivery teams and to grow with a modern Unified communications platform serving SMBs across Africa.

Qualifications

• Experience in billing, finance administration, collections, or payment processing.
• Experience with Zoho Books, Zoho Billing, and payment gateways or similar accounting systems.
• Strong communication and professional email etiquette.
• Strong collections and payment follow-up ability.
• Mature, responsible, and professional.
• Ability to work under pressure in a fast-paced operational environment.
• Strong attention to detail and accuracy.
• Willingness to learn, grow, and contribute to the company long term.
• Team player with a strong sense of accountability.

Responsibilities

• Process and manage customer billing through Zoho Books and Zoho Billing systems.
• Ensure invoices, subscriptions, and billing records are accurate and up to date.
• Manage collections and customer payment follow-ups.
• Manage and monitor payments through NxaTel payment portals and billing systems.
• Reconcile customer payments, debit orders, EFTs, and portal transactions.
• Handle billing-related customer support queries via email professionally and timeously.
• Monitor overdue accounts and streamline where necessary.
• Resolve billing discrepancies and payment allocation issues.
• Maintain accurate financial and customer records.
• Work closely with Sales, Support, and Service Delivery teams to resolve account-related matters.
• Ensure adherence to internal billing and collections processes.
• Assist with monthly billing cycles, reporting, and account reconciliations.

Skills

Billing

Finance administration

Collections

Email etiquette

Tools

Zoho Books

Zoho Billing

Payment gateways

Job description

Junior Billing Administrator at NxaTel is a mature, detail-oriented role focused on accurate customer billing, collections, and payment management. The role supports the company's financial operations and requires the ability to work under pressure in a fast-paced environment.

Based in Johannesburg, this in-office position offers opportunities to collaborate with Sales, Support, and Service Delivery teams and to grow with a modern Unified communications platform serving SMBs across Africa.