Junior Desktop Engineer Internship

GBS; KwaZulu-Natal; On-site; ZAR 89,000 - 134,000; Part time

Job summary

Cubix is offering a 12-month paid internship for a Junior Desktop Support Engineer to gain hands-on experience in a fast-paced IT environment.

You will provide first-line and mid-level support to end-users, troubleshoot hardware and software issues, manage service desk tickets, and help maintain IT infrastructure to minimize downtime. Training and growth opportunities are emphasized.

Qualifications

• Provides first-line and mid-level IT support to end-users.
• Maintains devices and peripherals to ensure operational IT systems.
• Manages service desk tickets from creation to resolution.

Responsibilities

• Provide first-line and mid-level technical support to end-users.
• Troubleshoot hardware and software issues and restore IT services.
• Administer and manage service desk tickets through to resolution and closure.

Skills

IT support

Troubleshooting

Service desk

End-user support

Hardware & peripherals

Ticketing system

Job description

Cubix – Where Your Career Starts- We are Offering A 12-month paid internship that provides hands‑on experience.

At Cubix, interns get more than just work experience — they get the opportunity to learn, grow, collaborate and make an impact in a dynamic and fast‑paced environment.

With supportive teams, exciting opportunities and room to develop your skills, Cubix is where your career journey begins.

Cubix — Start your journey. Build your future. Make your mark.

Purpose of the Job: The Junior Desktop Support Engineer provides first‑line and mid‑level technical support to end‑users, ensuring the efficient operation of IT systems, hardware, and software. The role involves troubleshooting technical issues, maintaining devices and peripherals, supporting IT infrastructure, and providing timely, customer-focused solutions to minimize downtime. The position also includes the administration and timely management of service desk tickets through to resolution and closure.