Job: It Support Intern

Company : Goscor Group; Midrand; On-site; ZAR 90,000 - 120,000; Full time

Job summary

Goscor Group in Midrand is offering a TVET Work Integrated Learning Internship for IT Technical Support (18 months). You will deliver on-site first-line IT support to end users via the service desk and assist with device deployment and basic IT tasks.

Requirements include an IT Diploma/ Degree or relevant IT certification and a strong interest in IT infrastructure, networking, and cybersecurity. This internship focuses on hands-on learning in a dynamic IT environment.

Qualifications

• IT Diploma or degree or relevant IT certification.
• Strong passion for IT infrastructure, networking, and cybersecurity.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Provide first-line technical support to end users via the IT Service Desk and on-site.
• Install, configure, and troubleshoot laptops, desktops, printers, mobile devices, and other IT peripherals.
• Assist with user account administration, including Active Directory and Microsoft Entra ID user management.

Skills

IT infrastructure

Networking

Cybersecurity basics

Education

IT Diploma / Degree / cert

Job description

To provide on-site first-line IT support to end users by assisting with service desk queries, device deployment, Microsoft 365 support, IT asset management, basic IT security, and network and infrastructure support.

Responsibilities

• Provide first-line technical support to end users via the IT Service Desk and on-site.
• Install, configure, and troubleshoot laptops, desktops, printers, mobile devices, and other IT peripherals.
• Assist with user account administration, including Active Directory and Microsoft Entra ID user management.

Qualifications

• IT Diploma, Degree or relevant IT certification.
• Strong passion for IT infrastructure, networking, and cybersecurity.

TVET Work Integrated Learning Internship - (18 Months) - IT Technical Support