IT Technical Support Learnership with Training

Discovery Limited; Sandton; On-site; ZAR 67,000 - 112,000; Full time

Job summary

Discovery Central Services in Gauteng invites applicants for a Learnership in IT Technical Support. The program leads to a nationally recognised FETC: IT Technical Support qualification, combining classroom study with practical workplace experience in the IT Servicing Team.

Key duties include desktop support, basic hardware engineering, and digital support within the contact centre. The role suits individuals aged 18-30 with strong English communication and solid computer skills in MS Excel and

Qualifications

• 2nd language (Minimum Level 4 – 50%).
• May have an incomplete tertiary IT qualification (advantage).
• Effective communication in written and verbal English.

Responsibilities

• Desktop support, hardware engineering, Digital Support (Contact Centre).

Skills

Problem solving

Attention to detail

Structured approach

Time management

Prioritization

Teamwork

Customer service

Adaptability

Education

Incomplete tertiary IT qualification

Second language

Tools

MS Excel

MS Outlook

Job description

Discovery Central Services in Gauteng invites applicants for a Learnership in IT Technical Support. The program leads to a nationally recognised FETC: IT Technical Support qualification, combining classroom study with practical workplace experience in the IT Servicing Team.

Key duties include desktop support, basic hardware engineering, and digital support within the contact centre. The role suits individuals aged 18-30 with strong English communication and solid computer skills in MS Excel and