IT Systems Support Engineer

Netcare Pharmacies; Wes-Kaap; On-site; ZAR 360,000 - 480,000; Full time

Job summary

Netcare is seeking an IT Support professional to maintain and support our desktop and server environments. You will understand hardware, software, and network needs and provide end-to-end assistance across business, technology, and process boundaries.

The role involves troubleshooting, monitoring, and maintaining IT systems, including AD, DNS/DHCP, email, Group Policy, and Hyper-V environments. Strong communication and teamwork are essential, with flexibility for shifts as required.

Qualifications

• Matric or equivalent is required.
• Relevant IT qualification(s) strongly preferred.
• MCSE and/or MCITP certification is advantageous.

Responsibilities

• Provide technical support for desktop and server hardware, middleware and software.
• Assist in monitoring, troubleshooting, maintenance of Group Policy, Active Directory, DNS, DHCP and email systems.
• Support server and desktop infrastructure environments and related IT systems.
• Assist in monitoring, troubleshooting and maintenance of IT systems.
• Provide technical expertise for related projects and on-site troubleshooting.
• Perform system backups and recovery procedures; maintain system performance.

Skills

Customer focus

Teamwork

Problem solving

Communication

Time management

Education

Matric or related NQF level

Relevant IT Qualification

MCSE, MCITP

Tools

Hyper-V

Virtual servers

Server 2008

Job description

Netcare is seeking an IT Support professional to maintain and support our desktop and server environments. You will understand hardware, software, and network needs and provide end-to-end assistance across business, technology, and process boundaries.

The role involves troubleshooting, monitoring, and maintaining IT systems, including AD, DNS/DHCP, email, Group Policy, and Hyper-V environments. Strong communication and teamwork are essential, with flexibility for shifts as required.