IT Support Technician - GxP & Lab Systems

Mérieux NutriSciences - North America; Johannesburg; On-site; ZAR 280,000 - 360,000; Full time

Job summary

Mérieux NutriSciences - North America is seeking an experienced IT Support Technician for the Ormonde, Johannesburg branch. The role focuses on providing technical support across hardware, software, networks and laboratory systems in a GxP environment to ensure business continuity and efficiency.

The ideal candidate has 3+ years in IT support, strong trouble-shooting, customer service and the ability to work independently while managing multiple priorities.

Qualifications

• Minimum 3 years' experience in IT support or systems support, preferably in pharmaceutical/environmental lab settings.
• Experience with desktop/laptop support and Microsoft operating systems.
• Strong troubleshooting and customer service abilities.
• Good communication and ability to manage multiple tasks independently.
• Knowledge of IT infrastructure and IT project support would be advantageous.

Responsibilities

• Provide technical support across hardware, software, networks and lab-related systems in a GxP environment.
• Troubleshoot issues, support end users, maintain IT infrastructure, and assist with technology projects.

Education

MCSA certification

Tools

Active Directory

Networking

AWS

Hyper-V

Google Enterprise

Server support

Job description

Mérieux NutriSciences - North America is seeking an experienced IT Support Technician for the Ormonde, Johannesburg branch. The role focuses on providing technical support across hardware, software, networks and laboratory systems in a GxP environment to ensure business continuity and efficiency.

The ideal candidate has 3+ years in IT support, strong trouble-shooting, customer service and the ability to work independently while managing multiple priorities.