Onsite IT Infrastructure & Operations Technician – Johannesburg

Gap Consulting

Johannesburg

On-site

ZAR 782,000 - 1,004,000

Full time

14 days+

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Job summary

Medtronic in Johannesburg is seeking a Senior IT Technologist to deliver advanced, hands‑on infrastructure support and deployments across office, manufacturing, distribution, administrative, and lab environments. In this role, you will act as a key on‑site infrastructure expert, ensuring the stability, performance, and uptime of critical IT systems.

The Senior IT Technologist will collaborate with local and global IT teams to troubleshoot complex issues, coordinate site activities, and drive

Qualifications

Matric plus 3-year diploma/degree in IT field (or equivalent) with 4+ years of relevant experience.
3+ years of hands-on experience across networks, servers, storage, and backup solutions.
Strong troubleshooting and diagnostic capability in infrastructure environments.
Advanced knowledge of networking, device security, and enterprise systems.
Proficiency in monitoring and troubleshooting tools.
Ability to independently perform infrastructure tasks (rack, stack, cabling).
Experience with Cisco, Juniper, or Dell Technologies.
Strong communication and stakeholder engagement skills.
Reliable transportation.
Ability to lift up to 23 kg.

Responsibilities

Design, deploy, and document infrastructure solutions that meet business, architecture, and compliance requirements.
Manage system configuration, capacity, compatibility, reliability, and overall infrastructure performance.
Monitor environments, troubleshoot issues, analyze logs, and implement changes to improve performance and efficiency.
Provide advanced support for network infrastructure, including routers, switches, wireless, firewalls, and multi-site connectivity.
Maintain secure and reliable LAN, WAN, and MAN networks, including patching, segmentation, and upgrades.
Deliver onsite infrastructure support, including diagnostics, hardware installation, cabling, configuration, and asset lifecycle management.
Lead or support local and multi-site infrastructure projects, ensuring milestones, resources, and delivery timelines are met.
Coordinate vendors, procurement, and onsite service activities while aligning business, site, and regional infrastructure needs.
Collaborate with stakeholders, global IT teams, and service providers to provide technical guidance, status updates, and recommendations.
Create and maintain technical documentation, standards, SOPs, and support for networking, compute, storage, backup, cloud, and hybrid environments.