IT Support Intern — 12-Month Global Tech Experience

Abbott; Johannesburg; Vor Ort; ZAR 67.000 - 112.000; Teilzeit

Zusammenfassung

Abbott in Roodepoort invites a motivated recent graduate to join our BTS team as an IT Support Intern. You will gain hands-on exposure to IT support, service delivery, Microsoft 365 administration, asset management, and IT operations within a leading global healthcare organization.

This 12-month internship offers practical experience, onboarding new devices, user account setup, ticket logging, and collaboration on IT projects while delivering professional, customer-focused support to end users.

Qualifikationen

• Grade 12 (Matric) is required.
• Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field.
• Relevant certifications such as CompTIA A+, N+, or S+ will be advantageous.
• No previous work experience required.
• Candidates with internship, learnership, practical training, or technical support exposure are encouraged to apply.

Aufgaben

• Provide first-line IT support for hardware, software, and Microsoft 365-related issues.
• Log, monitor, and update support tickets using IT service management tools.
• Assist with configuring and deploying laptops, desktops, mobile devices, and peripherals.
• Support employee onboarding and offboarding, including equipment allocation and account setup.
• Assist with user account administration, password resets, and access requests.
• Maintain IT asset inventories and equipment records.
• Update IT documentation, knowledge articles, and standard operating procedures.
• Follow up on incidents and service requests to ensure timely resolution.
• Assist with testing new hardware, software, and technology solutions.
• Support IT projects and continuous improvement initiatives.
• Deliver professional, customer-focused support to end users.

Ausbildung

Grade 12 (Matric)

Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field

Tools

CompTIA A+

CompTIA N+

CompTIA S+

Jobbeschreibung

Abbott in Roodepoort invites a motivated recent graduate to join our BTS team as an IT Support Intern. You will gain hands-on exposure to IT support, service delivery, Microsoft 365 administration, asset management, and IT operations within a leading global healthcare organization.

This 12-month internship offers practical experience, onboarding new devices, user account setup, ticket logging, and collaboration on IT projects while delivering professional, customer-focused support to end users.