IT INTERNSHIP ( FTC)

Abbott; Johannesburg; On-site; ZAR 67,000 - 112,000; Part time

Job summary

Abbott in Roodepoort invites a motivated recent graduate to join our BTS team as an IT Support Intern. You will gain hands-on exposure to IT support, service delivery, Microsoft 365 administration, asset management, and IT operations within a leading global healthcare organization.

This 12-month internship offers practical experience, onboarding new devices, user account setup, ticket logging, and collaboration on IT projects while delivering professional, customer-focused support to end users.

Qualifications

• Grade 12 (Matric) is required.
• Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field.
• Relevant certifications such as CompTIA A+, N+, or S+ will be advantageous.
• No previous work experience required.
• Candidates with internship, learnership, practical training, or technical support exposure are encouraged to apply.

Responsibilities

• Provide first-line IT support for hardware, software, and Microsoft 365-related issues.
• Log, monitor, and update support tickets using IT service management tools.
• Assist with configuring and deploying laptops, desktops, mobile devices, and peripherals.
• Support employee onboarding and offboarding, including equipment allocation and account setup.
• Assist with user account administration, password resets, and access requests.
• Maintain IT asset inventories and equipment records.
• Update IT documentation, knowledge articles, and standard operating procedures.
• Follow up on incidents and service requests to ensure timely resolution.
• Assist with testing new hardware, software, and technology solutions.
• Support IT projects and continuous improvement initiatives.
• Deliver professional, customer-focused support to end users.

Education

Grade 12 (Matric)

Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field

Tools

CompTIA A+

CompTIA N+

CompTIA S+

Job description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

At Abbott, you can do work that matters, grow and learn, care for yourself and your family, be your true self, and live a full life. You will have access to :

• Career development with an international company where you can grow the career you dream of.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company recognized as one of the best big companies to work for, as well as a best place to work for diversity, working mothers, female executives, and scientists.

In Abbott's BTS (Business Technology Services) Division, we enable innovation through technology, delivering reliable IT services and digital solutions that support our employees, customers, and healthcare mission worldwide.

The Opportunity

IT Support Intern

Location: Roodeport South Africa

Duration: 12-Month Internship

We are looking for a motivated and enthusiastic recent graduate to join our BTS team as an IT Support Intern. This role offers hands‑on exposure to IT support, service delivery, Microsoft 365 administration, asset management, and IT operations within a leading global healthcare organization.

What You'll Work On

• Provide first-line support for hardware, software, and Microsoft 365-related issues.
• Log, monitor, and update support tickets using IT service management tools.
• Assist with configuring and deploying laptops, desktops, mobile devices, and peripherals.
• Support employee onboarding and offboarding, including equipment allocation and account setup.
• Assist with user account administration, password resets, and access requests.
• Maintain IT asset inventories and equipment records.
• Update IT documentation, knowledge articles, and standard operating procedures.
• Follow up on incidents and service requests to ensure timely resolution.
• Assist with testing new hardware, software, and technology solutions.
• Support IT projects and continuous improvement initiatives.
• Deliver professional, customer-focused support to end users.

Qualifications

• Grade 12 (Matric).
• Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field.
• Relevant certifications such as CompTIA A+, N+, or S+ will be advantageous.
• No previous work experience required.
• Candidates with internship, learnership, practical training, or technical support exposure are encouraged to apply.

You will be required to complete a video, if selected for the next round