IT Support Intern (12-Month) – Global Tech Team, SA

Abbott Laboratories; Johannesburg; On-site; ZAR 67,000 - 100,000; Full time

Job summary

Abbott invites applications for an IT Support Intern in Roodeport, South Africa. This 12-month internship offers hands-on exposure to IT support, service delivery, Microsoft 365 administration, asset management, and IT operations within a leading global healthcare organization.

Ideal candidates are recent graduates with no required work experience, encouraged to apply, and prepared to complete a video if selected for the next round.

Qualifications

• Grade 12 (Matric) is required.
• Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field.

Responsibilities

• Provide first-line IT support for hardware, software, and Microsoft 365-related issues.
• Log, monitor, and update support tickets using IT service management tools.
• Assist with configuring and deploying laptops, desktops, mobile devices, and peripherals.
• Support employee onboarding and offboarding, including equipment allocation and account setup.
• Assist with user account administration, password resets, and access requests.
• Maintain IT asset inventories and equipment records.
• Update IT documentation, knowledge articles, and standard operating procedures.
• Follow up on incidents and service requests to ensure timely resolution.
• Assist with testing new hardware, software, and technology solutions.
• Support IT projects and continuous improvement initiatives.
• Deliver professional, customer-focused support to end users.

Education

Grade 12 (Matric)

Diploma or Degree in Information Technology, Information Systems, Computer Science, ICT, or a related field

Job description

Abbott invites applications for an IT Support Intern in Roodeport, South Africa. This 12-month internship offers hands-on exposure to IT support, service delivery, Microsoft 365 administration, asset management, and IT operations within a leading global healthcare organization.

Ideal candidates are recent graduates with no required work experience, encouraged to apply, and prepared to complete a video if selected for the next round.