IT Support Engineer – Hybrid MSP (On-site + Remote)

JVR Software; Rosebank, Randburg; Hybrid; ZAR 180.000 - 240.000; Vollzeit

Zusammenfassung

Kontak Recruitment in Gauteng seeks an IT Support Engineer – T1 to join a managed services team in Rosebank, Johannesburg. You will split your week between a client site in Rosebank and the MSP offices in Bryanston, handling onsite user issues and remote support for multiple environments.

You will work with Microsoft 365, Active Directory, and everyday Windows and macOS troubleshooting, with a clear path toward Tier 2, cloud, or infrastructure specialties as you gain experience.

Qualifikationen

• 2+ years in helpdesk, desktop support or managed services.
• Onsite support across client environments and remote assistance.
• Willingness to travel between Rosebank and Bryanston with own vehicle.

Aufgaben

• Own issues from start to finish, onsite at client sites and via remote access.
• Troubleshoot day-to-day IT issues on Windows and macOS environments.
• Assist with device setup, onboarding and basic MS 365/AD administration.
• Provide reliable user support and clear communication to clients.

Kenntnisse

Helpdesk experience

Desktop support

Customer communication

Tools

Microsoft 365 administration

Active Directory

Windows

macOS

Jobbeschreibung

Kontak Recruitment in Gauteng seeks an IT Support Engineer – T1 to join a managed services team in Rosebank, Johannesburg. You will split your week between a client site in Rosebank and the MSP offices in Bryanston, handling onsite user issues and remote support for multiple environments.

You will work with Microsoft 365, Active Directory, and everyday Windows and macOS troubleshooting, with a clear path toward Tier 2, cloud, or infrastructure specialties as you gain experience.