Hybrid IT Support Engineer – Onsite & Remote MSP

Kontak Recruitment

Gauteng

Hybrid

ZAR 240,000 - 360,000

Full time

4 days ago
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Job summary

Kontak Recruitment seeks an IT Support Engineer (T1) to own incidents from start to finish. You will split time between a client site in Rosebank and the MSP offices in Bryanston, supporting multiple environments remotely.

Role requires 2+ years in helpdesk or desktop support, with hands-on experience in Microsoft 365 administration and Active Directory. A reliable vehicle for travel between sites is essential.

Qualifications

  • At least 2 years in helpdesk or desktop support.
  • Must have own vehicle for travel between Rosebank and Bryanston.
  • Experience with Microsoft 365 administration and AD.

Responsibilities

  • Provide on-site and remote IT support for users.
  • Troubleshoot Windows and macOS issues.
  • Assist with user onboarding and device provisioning.

Skills

Customer focus
Troubleshooting
Communication

Education

Microsoft 365 certification
CompTIA certification

Tools

Microsoft 365
Active Directory
Windows
macOS

Job description

Kontak Recruitment seeks an IT Support Engineer (T1) to own incidents from start to finish. You will split time between a client site in Rosebank and the MSP offices in Bryanston, supporting multiple environments remotely.

Role requires 2+ years in helpdesk or desktop support, with hands-on experience in Microsoft 365 administration and Active Directory. A reliable vehicle for travel between sites is essential.

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