IT Support Engineer – T1 (JB6342)

JVR Software; Rosebank, Randburg; Híbrido; ZAR 180 000 - 240 000; Tempo integral

Resumo da oferta

Kontak Recruitment in Gauteng seeks an IT Support Engineer – T1 to join a managed services team in Rosebank, Johannesburg. You will split your week between a client site in Rosebank and the MSP offices in Bryanston, handling onsite user issues and remote support for multiple environments.

You will work with Microsoft 365, Active Directory, and everyday Windows and macOS troubleshooting, with a clear path toward Tier 2, cloud, or infrastructure specialties as you gain experience.

Qualificações

• 2+ years in helpdesk, desktop support or managed services.
• Onsite support across client environments and remote assistance.
• Willingness to travel between Rosebank and Bryanston with own vehicle.

Responsabilidades

• Own issues from start to finish, onsite at client sites and via remote access.
• Troubleshoot day-to-day IT issues on Windows and macOS environments.
• Assist with device setup, onboarding and basic MS 365/AD administration.
• Provide reliable user support and clear communication to clients.

Conhecimentos

Helpdesk experience

Desktop support

Customer communication

Ferramentas

Microsoft 365 administration

Active Directory

Windows

macOS

Descrição da oferta de emprego

Employer Kontak Recruitment Location Gauteng Job type Software Engineer Salary Not specified Posted 10 Nov 2026

IT Support Engineer – T1 (JB6342)Location: Rosebank, JohannesburgSalary: Market Related

Are you ready to move beyond pure helpdesk work and into a role where you own the problem from start to finish?I am recruiting a T1 IT Support Engineer for a managed services provider that supports a range of business clients across Johannesburg. You will split your time between a client site in Rosebank, where you are the onsite go-to person for users, and the MSPs offices in Bryanston, where you support several other client environments remotely.The work covers Microsoft 365 administration, Active Directory, device setup and onboarding, and day-to-day troubleshooting across Windows and macOS. Some days are routine and some days three urgent issues land at once, so a calm head and clear communication matter as much as technical skill.You will need at least 2 years in helpdesk, desktop support or managed services support, plus your own reliable vehicle for travel between the two sites. Microsoft or CompTIA certifications are a bonus, and if you are working toward one, that counts too.This is a good step for someone building toward Tier 2, cloud or infrastructure support.