IT Aministrator

Liquid Thought; Cape Town; On-site; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Professional development

Collaborative environment

Growth opportunities

Job summary

Liquid Thought in Cape Town is seeking a proactive IT Administrator to own local IT infrastructure, networking, and system support. You will be the first point of contact for IT issues, from password resets to complex security problems, supporting a hybrid workforce with reliable remote access.

This hands-on role suits problem solvers who enjoy variety and take pride in system security and staff productivity, with collaboration across teams and external vendors for licensing and procurement.

Qualifications

• 2 to 4 years of IT administration experience.
• Strong knowledge of Active Directory, Windows Server, and Office 365.
• Experience with remote work support and VPN setup.
• Familiarity with AI driven tools and security best practices.

Responsibilities

• Act as the primary point of contact for IT queries across the business.
• Deploy, configure, and maintain office network equipment (switches, routers, firewalls, cabling, Wi‑Fi, and printers).
• Provide end‑to‑end support for hardware, software, and connectivity issues, both in office and remote.
• Support hybrid staff with remote access setup, VPN, and troubleshooting so they can work seamlessly from anywhere.
• Administer and support user access for core business tools, amongst others Slack, TMetric, Monday.com, Jira, and GitHub.
• Manage system backups, antivirus, endpoint protection, and patch management.
• Implement and enforce IT security protocols, including access controls and password policies.
• Ensure disaster recovery readiness and contribute to business continuity planning.
• Liaise with external vendors for advanced support, licensing, and procurement.
• Evaluate and implement new IT solutions to improve efficiency and security, including AI powered tools.
• Develop internal documentation for IT procedures and provide basic training to staff.
• Support reporting and data tools such as Excel, Power BI, or SQL where relevant.

Skills

Troubleshooting

Communication skills

Problem solving

Hybrid work adaptability

Team collaboration

Tools

Slack

Monday.com

Jira

GitHub

Power BI

SQL

Job description

About The Role

We're looking for a proactive, technically skilled IT Administrator to take ownership of all local IT infrastructure, networking, and system support. You'll be the first point of contact for anything and everything IT related, from a simple password reset to complex network or security issues, while also supporting a hybrid workforce that needs reliable remote access and responsive troubleshooting wherever they're working from.

IT Administrator

Location: Cape Town (office based)

Type: Full time

We're looking for a proactive, technically skilled IT Administrator to take ownership of all local IT infrastructure, networking, and system support. You'll be the first point of contact for anything and everything IT related, from a simple password reset to complex network or security issues, while also supporting a hybrid workforce that needs reliable remote access and responsive troubleshooting wherever they're working from.

This is a hands on role suited to someone who enjoys solving problems, likes variety in their day, and takes pride in keeping systems secure and staff productive.

What You'll Do

• Act as the primary point of contact for all IT related queries and issues across the business


• Deploy, configure, and maintain office network equipment (switches, routers, firewalls, cabling, Wi-Fi, and printers)


• Provide end to end support for hardware, software, and connectivity issues, both in office and remote


• Support hybrid staff with remote access setup, VPN, and troubleshooting so they can work seamlessly from anywhere


• Administer and support user access for core business tools, amongst others Slack, TMetric, Monday.com, Jira, and GitHub


• Manage system backups, antivirus, endpoint protection, and patch management


• Implement and enforce IT security protocols, including access controls and password policies


• Ensure disaster recovery readiness and contribute to business continuity planning


• Liaise with external vendors for advanced support, licensing, and procurement


• Evaluate and implement new IT solutions to improve efficiency and security, including AI powered tools


• Develop internal documentation for IT procedures and provide basic training to staff


• Support reporting and data tools such as Excel, Power BI, or SQL where relevant

What We're Looking For

• 2 to 4 years of experience in IT administration or a similar role


• Experience working in a consultancy service environment is advantageous


• Comfortable being the go to person for all things IT, from everyday troubleshooting to more technical issues


• Solid working knowledge of Active Directory, Windows Server, and Office 365


• A good understanding of AI and a willingness to embrace and support AI driven tools and workflows


• Familiarity with collaboration and project management tools, amongst others Slack, Monday.com, Jira, or similar


• Experience with VoIP and telephony systems is a plus


• Strong troubleshooting skills and a methodical approach to problem solving


• Comfortable supporting both in office and remote colleagues


• A clear communicator who can explain technical issues simply to non technical staff

What We Offer

• Professional development opportunities


• A fast paced, collaborative working environment


• The chance to shape and improve our IT systems as we grow