Internal Sales (Permanent)

Profile Personnel; East London; On-site; ZAR 200,000 - 300,000; Full time

Job summary

Profile Personnel is seeking a candidate in East London, South Africa, for a role focused on customer relationship management and sales support. The ideal candidate will build strong relationships with existing customers and assist the sales team with product knowledge and order processing.

The position requires a Matric Certificate, with additional certification being advantageous. Responsibilities include managing the order fulfilment process and tracking sales metrics to inform strategy.

Qualifications

• Strong relationship-building skills to manage existing customers effectively.
• Ability to support sales teams with product knowledge.

Responsibilities

• Build and maintain strong relationships with existing customers.
• Assist the sales team with product knowledge and pricing.
• Manage the order fulfilment process from entry to delivery.
• Gather and analyze market intelligence to identify trends.
• Prepare regular reports on sales performance and market trends.
• Align sales efforts with product development and availability.

Education

Matric Certificate

Certification would be advantageous

Job description

Responsibilities

• Customer Relationship Management: Build and maintain strong relationships with existing customers to encourage repeat business.
• Sales Support: Assist the sales team with product knowledge, pricing, and order processing.
• Order Processing: Manage the order fulfilment process, from order entry to delivery, ensuring that customer expectations are met.
• Gather and analyse market intelligence to identify trends, customer needs, and competitive landscape.
• Track sales metrics and prepare regular reports on sales performance, pipeline status, and market trends.
• Work closely with the marketing, engineering, and production teams to align sales efforts with product development and availability.

Minimum Requirements

• Matric Certificate
• Certification would be advantageous