Internal Sales Administrator

CTP Flexibles; Wes-Kaap; On-site; ZAR 180,000 - 240,000; Full time

Job summary

CTP Flexibles is seeking a diligent Customer Service Administrator to handle order processing, liaison between production and accounts, and delivery coordination at our Wes-Kaap facility. You will manage customer orders, track status, and ensure accurate communication with clients and internal teams.

The role requires strong admin skills, excellent communication, and a reliable transport with a valid Code B driver's license.

Qualifications

• Matric/Grade 12 is required.
• A minimum of 2 years in a similar role, preferably in the print industry.
• Professional level of communication, both written and spoken, with clients and colleagues.
• Effective team player with a high level of business acumen.
• Computer literate with proficiency in Microsoft Excel, Word and MS Outlook.
• Excellent organizational and administration skills.
• Attention to detail.
• Previous client servicing experience is essential.
• Own, reliable transport & Code B driver's license is advantageous.

Responsibilities

• Order processing from receipt of customer order to processing sales orders for despatch.
• Customer liaison ensuring effective relay of essential information between production and account managers/customers including maintaining customer open order status & stock reports
• Actively managing customer & account manager expectations for delivery lead-times.

Skills

Communication skills

Team player

MS Excel

MS Word

MS Outlook

Organizational skills

Attention to detail

Client servicing

Driver's license

Education

Matric/Grade 12

Tools

Microsoft Excel

Microsoft Word

MS Outlook

Job description

We currently have the above position available at our flexible packaging printing facility and wish to invite all suitably qualified applicants to submit their details for our consideration.

The incumbent, reporting to the Customer Services Manager, will be responsible for all the internal and external client communication and administrative processing for receipt of order, job tracking and job delivery.

Key responsibilities:

• Order processing from receipt of customer order to processing sales orders for despatch
• Customer liaison ensuring effective relay of essential information between production and account managers/customers including maintaining customer open order status & stock reports
• Actively managing customer & account manager expectations for delivery lead-times

To be considered for this position, you will need to meet the following minimum requirements:

• Matric/Grade 12
• A minimum of 2 years, within a similar role, preferably within the print industry

• Professional level of communication, both written and spoken, with clients and colleagues
• Effective team player with a high level of business acumen
• Computer literate with proficiency in Microsoft Excel, Word and MS outlook
• Excellent organizational and administration skills
• Attention to detail
• Previous client servicing experience is essential
• Own, reliable transport & Code B driver’s license is advantageous