Insurance Sales Trainer

CallForce; Sandton; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A leading sales training provider in South Africa is seeking an experienced Sales Trainer to enhance the sales skills and performance of their team. The role involves designing and delivering training programs, coaching individuals, and driving sales excellence. Candidates should have over 2 years of experience in a BPO training environment and possess strong sales methodology knowledge. This position offers an opportunity to impact the team's performance and foster business success through effective training.

Qualifications

• 2+ years' experience in FSP training within a BPO environment.
• Detail-oriented with excellent organizational skills.
• Patience and the ability to provide constructive feedback.
• Familiarity with training tools and technology in a BPO environment.
• Knowledge of compliance considerations and industry regulations.

Responsibilities

• Develop comprehensive training programs tailored to specific sales needs.
• Conduct engaging training sessions and workshops.
• Provide one-on-one coaching and mentorship.
• Monitor and evaluate performance through call monitoring.
• Teach effective sales techniques and objection handling.
• Product Knowledge: Ensure consultants understand products/services and communicate value.
• Compliance and Regulations: Educate on industry regulations and ethical sales practices.
• Documentation: Maintain records of training sessions, attendance, and improvements.
• Continuous Improvement: Stay updated with trends and update curriculum accordingly.

Skills

Strong understanding of sales methodologies

Excellent presentation and communication skills

Ability to motivate and inspire teams

Proficiency in training tools and technology

Training tools

Education

Certifications in sales training or relevant field

SSETA accreditation

Job description

SALES TRAINER | Sunninghill

We have a rewarding opportunity for an experienced Sales Trainer to join our team and play a vital role in enhancing the sales skills and performance of our sales consultants. As a Sales Trainer, you will be responsible for designing and delivering training programs, coaching individuals, and driving sales excellence within our BPO Business.

Responsibilities

• Training Program Development: Collaborate with management to assess training needs and develop comprehensive training programs tailored to the specific needs of the sales campaigns.
• Training Delivery: Conduct engaging and interactive training sessions, workshops, and seminars to improve sales skills, product knowledge, and customer engagement techniques.
• Sales Coaching: Provide one-on-one coaching and mentorship, identifying strengths and areas for improvement and offering actionable feedback.
• Performance Evaluation: Monitor and evaluate the performance through call monitoring, role-playing, and performance metrics. Provide constructive feedback to enhance sales skills.
• Sales Techniques: Teach effective sales techniques, objection handling, and closing strategies to improve conversion rates and sales outcomes.
• Product Knowledge: Ensure that sales consultants have a deep understanding of the products or services offered and can effectively communicate their value to customers.
• Compliance and Regulations: Educate on industry regulations, compliance requirements, and ethical sales practices.
• Documentation: Maintain accurate records of training sessions, attendance, and performance improvement plans.
• Continuous Improvement: Stay up to date with industry trends and best practices in sales training and incorporate them into the training curriculum.

Qualifications

• 2+ years’ experience in FSP training within a BPO or contact centre environment.
• Strong understanding of sales methodologies and techniques.
• Excellent presentation and communication skills.
• Ability to motivate and inspire sales teams.
• Proficiency in using training tools and technology.
• Detail-oriented with excellent organizational skills.
• Patience and the ability to provide constructive feedback.
• Certifications in sales training or relevant field (FAIS and SSETA accreditation would be advantageous)

If you have a passion for sales and a knack for teaching and motivating others, we invite you to apply for the Sales Trainer position. Help us develop a high-performing sales team and drive business success through effective training and coaching.

Interested candidates are encouraged to submit their resume to [e-mail]