Insurance Operations Specialist

Placements24; Bloemfontein; On-site; ZAR 360,000 - 480,000; Full time

Benefits offered by this job

Medical aid

Retirement fund

On-the-job training

Team-building activities

Friendly atmosphere

Job summary

Placements24 in Bloemfontein is seeking an Insurance Operations Specialist to streamline day-to-day operations in the insurance department. You will process applications, renewals, and endorsements while maintaining accurate policyholder records and confidentiality.

Join a stable team where you will support underwriting and sales, prepare reports, respond to inquiries, and help implement new procedures and systems improvements for operational excellence.

Qualifications

• Experience in an administrative or operations role, preferably in insurance.
• Strong organizational skills and meticulous attention to detail.
• Proficiency with Word, Excel, Outlook and database management.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize tasks in a busy environment.
• Familiarity with insurance terminology and processes is advantageous.

Responsibilities

• Process new insurance applications, renewals, and endorsements accurately.
• Maintain policyholder records with data integrity and confidentiality.
• Provide admin support to underwriting and sales, including reports.
• Respond to inquiries about policy details and procedures.
• Assist in implementing new procedures and system improvements.
• Coordinate with other departments to ensure workflow and issue resolution.

Skills

Organizational skills

Attention to detail

MS Office

Database management

Communication skills

Multitasking

Prioritization

Insurance terminology

Tools

Microsoft Office

Job description

About the Role

Our client is seeking a detail-oriented Insurance Operations Specialist to support their business functions in Bloemfontein . This role is crucial for ensuring the smooth and efficient day-to-day operations of the insurance department. You will be involved in processing policies, managing documentation, and assisting with various administrative tasks that support the sales and underwriting teams. This is an excellent opportunity for an organized individual to contribute to a stable team within the insurance sector in the Free State , gaining valuable experience in operational excellence.

Key Responsibilities

• Process new insurance applications, policy renewals, and endorsements accurately and efficiently.
• Manage and maintain policyholder records, ensuring data integrity and confidentiality.
• Provide administrative support to the underwriting and sales teams, including preparing reports and correspondence.
• Respond to internal and external inquiries regarding policy details and operational procedures.
• Assist in the implementation of new operational procedures and systems improvements.
• Liaise with other departments to ensure seamless workflow and issue resolution.

Requirements

• Previous experience in an administrative or operations role, preferably within the insurance industry.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and database management.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively in a busy environment.
• Familiarity with insurance terminology and processes is a significant advantage.

Benefits

• Competitive annual salary.
• Standard medical aid and retirement fund contributions.
• Opportunities for on-the-job training and skill development.
• A stable and supportive working environment in Bloemfontein.
• Regular team-building activities and a friendly office atmosphere.