Policy Administrator

Placements24; Polokwane; Hybrid; ZAR 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Medical aid and retirement benefits

Training and development opportunities

Stable and supportive work environment

Job summary

Placements24 is seeking a meticulous Policy Administrator to manage insurance policies for clients in Polokwane. You will handle policy issuance, endorsements, renewals, and cancellations, while maintaining client records and supporting sales and claims teams with admin tasks.

The role offers a hybrid work model in Polokwane, with opportunities for training and professional development in insurance administration.

Qualifications

• Proven experience in an administrative role, preferably within the insurance industry or a related financial services field.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in using policy administration systems and MS Office.
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

• Process new insurance policy applications, endorsements, renewals, and cancellations accurately.
• Maintain and update client policy records in the administration system, ensuring data integrity.
• Generate policy documents, certificates, and other relevant correspondence for clients and brokers.
• Respond to client and broker inquiries regarding policy details, billing, and administrative matters.
• Liaise with underwriters and claims teams to resolve policy-related queries or issues.
• Ensure compliance with company procedures and regulatory requirements in all administrative tasks.

Skills

Organizational skills

Attention to detail

MS Office proficiency

Written & verbal communication

Multitasking

Tools

Policy administration systems

Job description

About the Role

Our client is seeking an organized and efficient Policy Administrator to manage insurance policies for their clients in Polokwane . This role involves handling policy issuance, endorsements, renewals, and cancellations, ensuring all administrative tasks are completed accurately and promptly. You will play a crucial role in maintaining client records and supporting the sales and claims departments with administrative functions. This is an excellent opportunity for a detail-oriented individual to contribute to the smooth operation of an insurance office in Polokwane , working within a supportive and professional environment.

Key Responsibilities

• Process new insurance policy applications, endorsements, renewals, and cancellations accurately.
• Maintain and update client policy records in the administration system, ensuring data integrity.
• Generate policy documents, certificates, and other relevant correspondence for clients and brokers.
• Respond to client and broker inquiries regarding policy details, billing, and administrative matters.
• Liaise with underwriters and claims teams to resolve policy-related queries or issues.
• Ensure compliance with company procedures and regulatory requirements in all administrative tasks.

Requirements

• Proven experience in an administrative role, preferably within the insurance industry or a related financial services field.
• Strong organizational skills and meticulous attention to detail.
• Proficiency in using policy administration systems and standard office software (e.g., MS Office Suite).
• Excellent written and verbal communication skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Benefits

• Competitive annual salary and potential for annual bonuses.
• Hybrid work model, providing flexibility for employees in Polokwane.
• Comprehensive medical aid and retirement benefits.
• Opportunities for training and professional development in insurance administration.
• A stable and supportive work environment with a focus on operational excellence.