Insurance Claims Adjuster

Placements24; Upington; Hybrid; ZAR 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid work model

Health and retirement benefits

Professional development

Northern Cape regional focus

Job summary

Placements24 in Upington is seeking a meticulous and experienced Insurance Claims Adjuster to investigate, evaluate, and settle claims across the Northern Cape. You will gather facts, review policies, and negotiate settlements with clients and representatives.

The role offers a hybrid work model with field and office responsibilities, a focus on accuracy, customer service, and regulatory compliance, and opportunities for professional development within a supportive team.

Qualifications

• High school diploma or equivalent required.
• Certifications in insurance claims preferred.
• Experience in claims handling or adjuster role.
• Strong understanding of policies, coverage and regulations.
• Excellent investigative and communication skills.

Responsibilities

• Investigate insurance claims by gathering facts, evidence, and relevant documentation.
• Interview policyholders, witnesses, and other parties involved in a claim.
• Evaluate the extent of damage or loss and determine policy coverage and liability.
• Negotiate claim settlements with claimants and their representatives within established guidelines.
• Document all claim activities and decisions accurately in the claims management system.

Skills

Investigative skills

Interviewing

Negotiation

Analytical thinking

Documentation

Communication

Customer-focused

Problem-solving

Education

High school diploma or equivalent

Insurance claims certifications (preferred)

Tools

Claims management system

Job description

About the Role

Our client is seeking a meticulous and experienced Insurance Claims Adjuster to join their dedicated team in Upington . This role is essential for investigating, evaluating, and settling insurance claims promptly and professionally. You will be responsible for gathering information, assessing damages, and determining policy coverage to ensure fair and accurate claim resolution. This position offers a crucial role in maintaining client trust and operational efficiency within the insurance sector, particularly in serving a geographically diverse region.

Key Responsibilities

• Investigate insurance claims by gathering facts, evidence, and relevant documentation.
• Interview policyholders, witnesses, and other parties involved in a claim.
• Evaluate the extent of damage or loss and determine policy coverage and liability.
• Negotiate claim settlements with claimants and their representatives within established guidelines.
• Document all claim activities and decisions accurately in the claims management system.

Requirements

• High school diploma or equivalent; relevant certifications in insurance claims are highly preferred.
• Proven experience as a Claims Adjuster or in a similar claims handling role.
• Strong understanding of insurance policies, coverage, and legal/regulatory requirements.
• Excellent investigative, analytical, and problem-solving skills.
• Effective communication and negotiation abilities, with a customer-centric approach.

Benefits

• Competitive salary based on experience and qualifications.
• Comprehensive health and retirement benefits package.
• Opportunities for professional development and ongoing training in claims management.
• A supportive work environment with a hybrid work model, allowing for field and office-based work.
• Opportunity to serve clients across the Northern Cape region.