Claims Adjuster

Placements24; Pretoria; Hybrid; ZAR 360,000 - 420,000; Full time

Benefits offered by this job

Bonuses

Hybrid work

Medical aid

Provident fund

Education support

Job summary

Placements24 is seeking a diligent Claims Adjuster for a hybrid role based in Pretoria to investigate claims, assess liability, and negotiate settlements. You will work both remotely and in the office, handling cases with accuracy and strong communication.

The ideal candidate has 3+ years of claims experience, solid knowledge of insurance policies, and proficiency with claims software. A hybrid arrangement supports flexible work with local travel as needed.

Qualifications

• 3+ years as a Claims Adjuster or similar role.
• Solid understanding of insurance policies and claims investigation techniques.
• Proficiency with claims management software and digital tools for remote work.

Responsibilities

• Inspect damaged property or review incident reports to assess loss.
• Interview claimants, witnesses, and other parties involved in an incident.
• Analyze policy coverage and determine insurer liability.
• Negotiate settlements with claimants or their representatives.
• Prepare detailed reports outlining findings, assessments, and settlement recommendations.
• Manage a caseload of claims, ensuring deadlines and requirements are met.

Skills

Analytical skills

Communication

Negotiation

Attention to detail

Tools

Claims management software

Remote work tools

Job description

About the Role

Our client is seeking a diligent and experienced Claims Adjuster to join their team, operating under a hybrid model based in Pretoria . You will investigate insurance claims, determine liability, negotiate settlements, and ensure fair compensation for policyholders. This role requires strong analytical skills, a keen eye for detail, and excellent communication abilities. You will work both remotely and in the office, collaborating with clients, witnesses, and legal professionals to bring claims to a satisfactory conclusion. This is a vital role in upholding our client's commitment to service excellence and integrity in the Gauteng region.

Key Responsibilities

• Inspect damaged property or review incident reports to assess the extent of loss.
• Interview claimants, witnesses, and other parties involved in an incident.
• Analyze policy coverage and determine the extent of the insurer's liability.
• Negotiate settlements with claimants or their representatives in a fair and timely manner.
• Prepare detailed reports outlining findings, assessments, and settlement recommendations.
• Manage a caseload of claims, ensuring all deadlines and requirements are met.

Requirements

• Minimum of 3 years of experience as a Claims Adjuster or similar role.
• Solid understanding of insurance policies, legal principles, and claims investigation techniques.
• Strong negotiation and conflict resolution skills.
• Excellent report writing and documentation abilities.
• Proficiency with claims management software and digital tools for remote work.
• Valid driver's license and a willingness to travel locally as needed.

Benefits

• Competitive salary and potential for performance-based bonuses.
• Flexible hybrid work arrangement balancing remote and office-based duties.
• Comprehensive medical aid and provident fund.
• Support for continuing education and professional certifications.
• A collaborative work environment focused on professional growth and customer satisfaction.