Claims Adjuster

Placements24; George; On-site; ZAR 180,000 - 300,000; Full time

Benefits offered by this job

Company vehicle

Medical aid

Retirement fund

Training opportunities

Stable work environment

Job summary

Placements24 is seeking a diligent and customer-focused Claims Adjuster to join our client in George. This role involves investigating, evaluating, and settling insurance claims, with you as the primary contact for policyholders throughout the claims process.

The ideal candidate has 2+ years of claims experience, strong negotiation and communication skills, knowledge of policies, and proficiency with claims software.

Qualifications

• 2+ years of experience as a Claims Adjuster or in a similar role.
• Knowledge of insurance policies, legal requirements, and investigation procedures.
• Strong negotiation and communication skills.

Responsibilities

• Investigate insurance claims to determine liability and coverage.
• Assess damages and losses through site visits and evidence review.
• Negotiate settlements with policyholders and third parties.
• Prepare detailed reports documenting investigations and settlements.
• Maintain claim files using internal systems.

Skills

Negotiation

Communication

Claims knowledge

Software proficiency

Site visits

Tools

Claims software

Job description

About the Role

Our client is looking for a diligent and customer-focused Claims Adjuster to join their team in George . This role involves investigating, evaluating, and settling insurance claims accurately and efficiently. You will be the primary point of contact for policyholders during the claims process, providing clear communication and ensuring a fair resolution. The successful candidate will have a keen eye for detail, strong negotiation skills, and a commitment to upholding the company's reputation for integrity and service excellence in the Western Cape region, contributing directly to customer satisfaction and retention.

Key Responsibilities

• Investigate insurance claims to determine liability and coverage extent.
• Conduct thorough assessments of damages and losses through site visits and evidence review.
• Negotiate settlements with policyholders and third parties within company guidelines.
• Prepare detailed reports documenting claim investigations, findings, and settlement recommendations.
• Maintain accurate and up-to-date claim files and records using internal systems.

Requirements

• 2+ years of experience as a Claims Adjuster or in a similar insurance claims role.
• Knowledge of insurance policies, legal requirements, and claims investigation procedures.
• Strong negotiation and conflict-resolution skills.
• Excellent written and verbal communication abilities.
• Proficiency with claims management software and standard office applications.

Benefits

• Attractive salary package with potential for performance incentives.
• Company vehicle and fuel allowance provided for fieldwork.
• Comprehensive medical aid and retirement fund benefits.
• Ongoing training and professional development opportunities.
• A stable and supportive work environment in George .