Insurance Claims Adjuster

Placements24; Midrand; Hybrid; ZAR 300,000 - 520,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Professional development opportunities

Generous paid time off

Job summary

Placements24 in Midrand is seeking an experienced Insurance Claims Adjuster to investigate, evaluate and settle insurance claims accurately. You will be the primary contact for policyholders, providing fair and timely resolutions while upholding integrity and customer satisfaction.

The role requires strong investigation and negotiation skills, familiarity with claims management software, and willingness to travel for on-site inspections when needed.

Qualifications

• Experience as an Insurance Claims Adjuster or similar role.
• Strong understanding of insurance policies, claims procedures, and investigation techniques.
• Excellent negotiation, communication, and interpersonal skills.

Responsibilities

• Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy coverage.
• Evaluate the extent of liability and assess the value of claims based on policy terms, evidence, and applicable regulations.
• Negotiate settlements with claimants and third parties, ensuring fairness and adherence to company guidelines.
• Prepare detailed reports documenting claim investigations, findings, and settlement recommendations.
• Manage a caseload of claims, ensuring timely progression and resolution to minimize outstanding liabilities.
• Maintain up-to-date knowledge of relevant insurance laws, regulations, and industry best practices.

Skills

Negotiation

Investigation

Communication

Claims handling

Tools

Claims management software

Office software

Job description

About the Role

Our client is seeking a dedicated Insurance Claims Adjuster to join their dynamic team in Midrand . In this crucial role, you will be responsible for investigating, evaluating, and settling insurance claims accurately and efficiently. You will serve as the primary point of contact for policyholders throughout the claims process, ensuring they receive fair and timely resolution. This position offers the opportunity to work within a supportive environment, utilizing your investigative skills to uphold the company's commitment to integrity and customer satisfaction, while contributing to the smooth operation of the claims department.

Key Responsibilities

• Investigate insurance claims by gathering information, interviewing claimants and witnesses, and reviewing policy coverage.
• Evaluate the extent of liability and assess the value of claims based on policy terms, evidence, and applicable regulations.
• Negotiate settlements with claimants and third parties, ensuring fairness and adherence to company guidelines.
• Prepare detailed reports documenting claim investigations, findings, and settlement recommendations.
• Manage a caseload of claims, ensuring timely progression and resolution to minimize outstanding liabilities.
• Maintain up-to-date knowledge of relevant insurance laws, regulations, and industry best practices.

Requirements

• Proven experience as an Insurance Claims Adjuster or similar role.
• Strong understanding of insurance policies, claims procedures, and investigation techniques.
• Excellent negotiation, communication, and interpersonal skills.
• Proficiency in using claims management software and standard office applications.
• Ability to analyze complex information, make sound judgments, and work with minimal supervision.
• A valid driver's license and willingness to travel to inspect damages when required.

Benefits

• Competitive annual salary and performance-based incentives.
• Comprehensive health, dental, and vision insurance plans.
• Opportunities for professional development and career advancement within the insurance sector.
• Generous paid time off, including sick leave and vacation days.
• A collaborative team environment with ongoing training and support.