Claims Adjuster - Property and Casualty

Placements24; Cape Town; On-site; ZAR 350,000 - 550,000; Full time

Benefits offered by this job

Competitive salary

Health benefits

Travel allowance for field work around

Job summary

Placements24 seeks a diligent Claims Adjuster specializing in Property & Casualty to manage insurance claims from report to settlement in Cape Town. You will investigate incidents, assess damages, and negotiate settlements while maintaining excellent service to policyholders.

Ideal candidates have proven claims experience, strong analytical skills, and proficiency with claims management software. Relevant insurance certifications are preferred and a company vehicle or travel allowance may

Qualifications

• Proven experience as a Claims Adjuster or in a similar role within the insurance industry.
• Solid understanding of property and casualty insurance policies, legal principles, and claims investigation techniques.
• Excellent negotiation, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Proficiency in claims management software and standard office applications.
• Relevant insurance qualifications or certifications are preferred.

Responsibilities

• Investigate insurance claims thoroughly, gathering facts, interviewing claimants and witnesses, and collecting necessary documentation.
• Assess the extent of damages and liabilities based on policy coverage and factual findings.
• Negotiate fair settlements with policyholders and claimants, ensuring compliance with legal and company regulations.
• Prepare detailed reports on claim investigations, findings, and settlement recommendations.
• Maintain accurate and organized claim files, ensuring all activities are properly documented in the claims management system.
• Provide exceptional customer service throughout the claims process, offering support and clear communication to all parties involved.

Skills

Negotiation

Communication

Analytical thinking

Attention to detail

Customer service

Claims software

Education

Insurance certifications

Job description

About the Role

Our client is seeking a diligent and detail-oriented Claims Adjuster specializing in Property and Casualty to join their team in Cape Town . This role is crucial for managing insurance claims from initial report to final settlement, ensuring fair and efficient resolution for policyholders. You will be the primary point of contact for claimants, investigating incidents, assessing damages, and negotiating settlements. This is a vital position within the insurance sector, requiring strong analytical skills and a commitment to customer service, set against the backdrop of one of South Africa's most picturesque cities.

Key Responsibilities

• Investigate insurance claims thoroughly, gathering facts, interviewing claimants and witnesses, and collecting necessary documentation.
• Assess the extent of damages and liabilities based on policy coverage and factual findings.
• Negotiate fair settlements with policyholders and claimants, ensuring compliance with legal and company regulations.
• Prepare detailed reports on claim investigations, findings, and settlement recommendations.
• Maintain accurate and organized claim files, ensuring all activities are properly documented in the claims management system.
• Provide exceptional customer service throughout the claims process, offering support and clear communication to all parties involved.

Requirements

• Proven experience as a Claims Adjuster or in a similar role within the insurance industry.
• Solid understanding of property and casualty insurance policies, legal principles, and claims investigation techniques.
• Excellent negotiation, communication, and interpersonal skills.
• Strong analytical and problem-solving abilities, with keen attention to detail.
• Proficiency in claims management software and standard office applications.
• Relevant insurance qualifications or certifications are preferred.

Benefits

• Competitive annual salary commensurate with experience.
• Comprehensive health and wellness benefits package.
• Company vehicle or travel allowance for field investigations in and around Cape Town .
• Opportunities for career advancement within a reputable insurance firm.
• Supportive work environment with ongoing training and professional development.