Instructional Design Intern - Learn, Create & Analyze Training

Takealotcom; Cape Town; On-site; ZAR 67,000 - 112,000; Full time

Benefits offered by this job

Market-related remuneration

Mentorship Program

Online learning access

Counselling & legal support (confid.)

Free parking

Job summary

Takealot Group in Cape Town seeks an enthusiastic Instructional Design intern to design and update training materials, e-learning modules, and SOPs across operations and corporate teams. You will collaborate with multiple departments to gather requirements and drive learning effectiveness.

The role focuses on data-driven learning, reporting, and continuous improvement, with opportunities to work on dashboards and instructional projects within a fast-paced e‑commerce environment.

Qualifications

• N6 in Instructional Design, Adult Education, Educational Technology, HRD, Organizational Psychology, or related field.

Responsibilities

• Design, develop, and update interactive training materials, e-learning modules, and SOPs for operations and corporate teams.
• Collect, analyse, and present operational and learning data to support decision-making and continuous improvement.
• Collaborate with Operations, Supply Chain, Logistics, IT, Facilities, Health & Safety, and HR to gather training requirements.
• Prepare reports, dashboards, and presentations to communicate learning metrics and insights to stakeholders.
• Support development and maintenance of SOPs, quick-reference guides, and process documentation.
• Monitor performance against KPIs and identify learning opportunities, skill gaps, and corrective actions.
• Participate in problem-solving, identify root causes, and support practical instructional solutions.

Skills

Instructional Content Development

Data & Learning Analytics

Cross-Functional Collaboration

Reporting & Dashboards

Process Documentation

Performance Improvement

Problem-Solving

Computer Literacy

Communication

Time Management

Analytical Skills

Educational & Socioeconomic Awareness

Education

N6 in Instructional Design or related field

Tools

Articulate Storyline

Rise

Canva

LMS

Job description

Takealot Group in Cape Town seeks an enthusiastic Instructional Design intern to design and update training materials, e-learning modules, and SOPs across operations and corporate teams. You will collaborate with multiple departments to gather requirements and drive learning effectiveness.

The role focuses on data-driven learning, reporting, and continuous improvement, with opportunities to work on dashboards and instructional projects within a fast-paced e‑commerce environment.